Healthcare Integration Architect

1 month ago

Canada Meditech Full time
Job Title: Healthcare Integration Architect

The Healthcare Integration Architect plays a crucial role in evaluating workflows and integration points across various end-users and care settings. This position requires proposing an integrated implementation build and training that supports customers' goals.

This role is responsible for optimizing a customer build by identifying key areas and functions that cross multiple end-users and determining a single build that supports all use cases. This should prevent unnecessary rebuilds of dictionaries and workflow and minimize post-LIVE changes.

Key Responsibilities:

  • Evaluating healthcare workflows to develop integrated workflows, dictionary builds, and best practices for customers
  • Conducting assessments to identify key workflows that support customer goals and minimize barriers to a successful implementation
  • Collaborating with in-house knowledge experts to help customers define organizational priorities, goals, and objectives
  • Setting the overall direction for integrated products and how they are implemented
  • Conducting training and building key dictionaries to support integrated workflows
  • Discussing concepts with sites, identifying high-level decision areas, and the impact of each decision on build and workflows across all venues
  • Defining and writing integrated, HCIS-wide architectural workflow and builds
  • Conducting assessments, site visits, and customer evaluations throughout the implementation process
  • Acting as a resource for functionality and system use for Client Services and Product Development
  • Maintaining a strong understanding of how third-party software integrates with our HCIS
  • Troubleshooting, researching, and assisting in solving software problems
  • Working collaboratively with the Development team to identify, prioritize, and help define innovative solutions to workflow challenges
  • Helping the Implementation team interpret and understand users' feedback and providing input for workflow design decisions based on that feedback
  • Attending stakeholder meetings, design reviews, and demonstrations to ensure our development needs are represented and to keep current with the latest changes in functionality
  • Representing the team on escalated customer calls or participating in priority event discussions related to existing or future functionality
  • Leading MEDITECH-sponsored activities and internal and external discussions related to product needs and potential functionality
  • Traveling 25% of the time, anywhere within the United States and Canada

Requirements:

  • Bachelor's or associate degree preferred and/or 2-3 years applicable work or military experience
  • MEDITECH and/or Healthcare or Healthcare adjacent experience
  • Strong understanding of hospital workflows within clinical, financial, or administrative departments
  • Strong communication skills
  • Well-organized and thorough documentation skills
  • Strong analytical and problem-solving skills
  • Ability to multi-task in a fast-paced environment
  • Ability to work well independently and as part of a team

Additional Information:

You may be required to show proof of vaccination when traveling to a customer site unless you have an approved medical or religious exemption.

This is a hybrid role that includes a blend of in-office and remote work as designated by the management team.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

MEDITECH will not sponsor applicants for work visas.

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