Client Solutions Coordinator
7 days ago
We are seeking an experienced Client Solutions Coordinator to join our team in Nanaimo. As a key member of our team, you will play a vital role in providing exceptional customer experiences and ensuring the seamless delivery of mobility solutions.
About UsMotion is a leading provider of mobility solutions, dedicated to empowering individuals with comprehensive support for their daily lives. Our purpose-driven company culture fosters a collaborative environment where professionals can grow and thrive.
Your RoleAs a Client Solutions Coordinator, your primary responsibility will be to provide top-notch customer service, ensuring that clients receive timely and effective support for their mobility needs. This includes:
- Managing client relationships and delivering exceptional customer experiences through phone, email, and in-person interactions
- Analyzing and verifying order accuracy to guarantee seamless delivery of mobility equipment
- Collaborating with our technical team to prioritize maintenance requests and resolve issues efficiently
- Providing administrative support, including shipping and receiving inventory, using Navision software, and maintaining accurate records
We are committed to providing a competitive salary and benefits package, including:
- A salary range of $60,000 - $75,000 per annum, depending on experience
- A comprehensive benefits package, including health, dental, and vision coverage
- A generous paid time-off policy, allowing for relaxation and rejuvenation
- A commitment to ongoing professional development and training, empowering you to excel in your role
To succeed in this role, you will need:
- A degree or diploma from a post-secondary institution
- At least 2 years of experience in a fast-paced office management or customer coordination role
- Technical skills, including Microsoft Excel and familiarity with Navision and Jobber
- Excellent communication and problem-solving skills, with the ability to navigate complex situations with empathy and professionalism
Motion is a dynamic and growth-oriented organization, committed to making a positive impact in the lives of our clients. If you share our passion for empowering individuals and are eager to take your career to the next level, we invite you to apply today.
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