Banking Center Associate Relationship Banker
4 weeks ago
At Webster Bank, we're dedicated to putting people first and helping individuals, families, businesses, and our colleagues achieve their financial goals. Our values of Integrity, Collaboration, Accountability, Agility, Respect, and Excellence set us apart as a bank and an employer.
The Associate Relationship Banker role is a key position in our Banking Center team, responsible for providing exceptional customer service and assisting in achieving sales, service, and operation goals. This role requires excellent communication and active listening skills to learn about customers' financial needs, establish trust, and provide quality customer service.
Key Responsibilities:
- Respond to customers' needs in a timely and accurate manner, capitalizing on available resources and tools.
- Evaluate customers' needs and offer appropriate financial products and services through needs-based conversations.
- Perform routine teller transactions, such as deposits, withdrawals, check cashing, and loan payments.
- Meet/exceed individual and team goals in sales, service, and operations.
- Maintain compliance with Federal and State regulations, as well as bank policies and procedures.
Requirements:
- High School Diploma or GED required; advanced degrees preferred.
- 6 months to 2 years of job experience in cash handling and customer service; needs-based sales experience and banking experience preferred.
- Ability to work a flexible and/or rotating schedule, including Saturdays, Sundays, and extended hours.
- Self-starter and highly motivated individual with strong customer service skills and ability to support teamwork.
The estimated salary range for this position is $ to $ USD an hour. Actual salary may vary based on job-related factors, including knowledge, skills, experience, and location. This position is eligible for incentive compensation.
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