Retail Sales Associate

1 month ago


Innisfil, Canada Estée Lauder Companies Full time
Customer Service Expert - Part-time - CCS Cookstown

Job Summary

We are seeking a skilled customer service expert to manage sales transactions in a fast-paced retail environment. As the final point of contact for customers, you will provide exceptional service to ensure a memorable experience. This includes checking customer registration on our database and providing personalized service to meet their needs. You will also be responsible for product availability, staff scheduling, and maintaining a clean and organized store environment. With excellent communication skills, you will answer phone calls, respond to customer inquiries, and promote our products and services. As a leader in prestige beauty, we offer a competitive remuneration and benefits package, as well as opportunities for career growth and development.

Key Responsibilities
  • Manage sales transactions and maintain accurate cash handling and reconciliation
  • Provide exceptional customer service to ensure a memorable experience
  • Check customer registration on our database and provide personalized service
  • Ensure product availability and maintain a clean and organized store environment
  • Assist with staff scheduling and provide support to colleagues
  • Answer phone calls and respond to customer inquiries
  • Promote our products and services to customers

Requirements
  • Previous cash handling experience
  • Previous retail or guest services experience is desirable
  • Excellent communication skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Previous experience with retail point-of-sale software
  • Ability to work variable shifts, including days, nights, weekends, and special events

What We Offer
  • Competitive hourly rate: $17.45 - $26.15
  • Opportunities for career growth and development
  • Competitive benefits package, including health insurance, wellness programs, and retirement savings plans
  • Eligibility for commission/bonus plan

Equal Opportunity Employer
We are an equal opportunity employer and welcome applications from diverse candidates. Accommodations for job applicants with disabilities are available on request.
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