Sales Associate
2 months ago
Job Summary:
We are seeking a highly motivated and customer-focused Sales Associate to join our team at PVH Canada Inc. As a Sales Associate, you will be responsible for creating an emotional connection between our customers and the brand, exceeding expectations, and providing exceptional service.
Key Responsibilities:
Customer Experience:
• Provide exceptional customer service, focusing on customer engagement and suggestive selling to drive sales and conversion.
• Maintain an in-depth knowledge of products and promotions to help explain value and build brand loyalty.
• Prioritize delivering an exceptional customer experience and always place our customer first.
Commitment to Efficiency:
• Execute processing, replenishment, cashiering, promotions, and visual/marketing directives in alignment with brand standards.
• Uphold backstock organization and adhere to all company tools, policies, and procedures.
• Maintain awareness of potential theft and report concerns to management.
Associate Morale:
• Demonstrate a sense of pride, commitment, and passion for the brand and our customers.
• Treat customers and store team professionally, courteously, and respectfully.
• Celebrate and embrace individuality, inclusion, and partnership.
Qualifications:
• Prior retail experience preferred.
• High school graduate/equivalent preferred.
• Flexible schedule required, including nights, weekends, and overnight shifts.
• Excellent communication and time management skills.
• Ability to walk, stand, bend, reach, and squat for prolonged periods and carry up to 20 pounds.
Accommodation:
PVH Canada Inc. is committed to providing an inclusive and accessible work environment. If you require accommodation during the recruitment process, please notify us in advance.
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