Senior Operations Manager

4 days ago


Chambly, Quebec, Canada SERVPRO Full time

About SERVPRO

We are a national leader in property disaster restoration, dedicated to providing exceptional service and expertise to our customers. At SERVPRO of Richland County, we take pride in our commitment to quality, customer satisfaction, and community involvement.

Job Title: Senior Operations Manager - Restoration Services

Estimated Salary: $60,000 - $80,000 per year, depending on experience and qualifications.

Job Description:

The Senior Operations Manager is responsible for overseeing all aspects of assigned restoration projects and production crews, with a focus on operational excellence, customer satisfaction, and revenue growth. This front-line management position leads the team to deliver exceptional results and drive business success.

Key Responsibilities:

  • Manage customer experiences and overall customer satisfaction
  • Negotiate customer approval of project scope and estimate
  • Schedule crews and resources to provide services on active projects
  • Coordinate and oversee the production of services with crews and subcontractors
  • Document job files to support services provided
  • Manage production expenses and equipment assets
  • Foster a culture of safety and risk management within the team

Required Skills and Qualifications:

  • Proven track record of leadership and operations management
  • Excellent communication and negotiation skills
  • Ability to analyze complex situations and make informed decisions
  • Strong problem-solving and conflict resolution skills
  • Capacity to work in a fast-paced environment with multiple priorities

Benefits:

  • Competitive salary and bonus structure
  • Comprehensive medical, dental, and vision insurance
  • 401(k) plan with company matching contribution
  • Paid time off and training opportunities

What We Offer:

At SERVPRO, we value our employees and offer a range of benefits to support their well-being and career development. As a Senior Operations Manager, you will have the opportunity to grow your skills and expertise, working closely with a talented team of professionals who share your passion for excellence and customer satisfaction.



  • Chambly, Quebec, Canada Wajax Corporation Full time

    About the RoleWe are seeking a highly skilled Senior Operations Manager to join our team at Wajax Corporation. As a key member of our operations department, you will be responsible for overseeing daily operations, managing staff, and ensuring the smooth execution of projects.Job DescriptionDirect and control daily operations, including planning, organizing,...


  • Chambly, Quebec, Canada Wajax Limited Full time

    Welcome to this exciting opportunity at Wajax Limited! We are seeking an experienced Operational Management Leader to join our team. As a key member of our organization, you will be responsible for overseeing the daily operations and ensuring the smooth execution of our business strategies.About the RoleThis is a permanent position with a salary range of...

  • Operations Manager

    3 weeks ago


    Chambly, Quebec, Canada Techo-Bloc Full time

    About UsTecho-Bloc is a leading manufacturer of landscaping products that values innovation, durability, and design. We are seeking an experienced Operations Manager to oversee maintenance and repair operations at our Chambly facility.OverviewThe Operations Manager will be responsible for ensuring the smooth operation of our plant, managing maintenance...


  • Chambly, Quebec, Canada IGA Full time

    About IGAIGA is a leading retailer in the grocery market, committed to providing excellent customer service and quality products. As a Retail Operations Manager, you will play a key role in ensuring the smooth day-to-day operations of our supermarket.Job SummaryWe are seeking an experienced Retail Operations Manager to oversee the daily activities of our...


  • Chambly, Quebec, Canada BMG METAUX OUVRES INC Full time

    Job DescriptionWe are seeking an experienced Operational Excellence Manager to join our team at BMG METAUX OUVRES INC. This is a critical role that requires a strong understanding of operational processes and a passion for driving continuous improvement.About the RoleAs an Operational Excellence Manager, you will be responsible for identifying areas for...

  • Operations Manager

    3 weeks ago


    Chambly, Quebec, Canada Wajax Limited Full time

    Job DescriptionWe are seeking an experienced Operations Manager to join our team at Wajax Limited. This is a permanent full-time position based in [location].Estimated Salary: $80,000 - $110,000 per year, depending on experience.Company OverviewWajax Limited is a leading industrial products and services company with a long history of providing innovative...


  • Chambly, Quebec, Canada IGA Full time

    The Store Operations Leader at IGA will oversee the daily management of our supermarket, ensuring a seamless shopping experience for customers. This role involves directing and controlling store operations, evaluating their effectiveness, and making plans to improve them.Key ResponsibilitiesDirect and Control Daily Operations: Manage and direct all aspects...


  • Chambly, Quebec, Canada ANDRITZ Full time

    Job Description:As a Proposal Manager at ANDRITZ, you will play a pivotal role in leading the preparation of technical and commercial proposals for hydro projects. With over 185 years of experience in turbine design and a global presence, we are seeking an exceptional candidate to join our team.Key Responsibilities:Lead assigned proposal teams as the overall...


  • Chambly, Quebec, Canada Wajax Limited Full time

    As the Customer Service Director at Wajax Limited, you will be responsible for managing and controlling daily operations, evaluating daily operations, and planning and organizing daily operations. You will also manage staff and assign duties, plan budgets, and monitor revenues and expenses. Additionally, you will resolve issues that may arise, including...


  • Chambly, Quebec, Canada Fed Manutech Full time

    Fed ManuTech, a specialist in temporary and permanent recruitment for the engineering and manufacturing professions, is seeking a Production Supervisor to join their team. This role will be based in Boucherville and will involve working Monday to Friday on an evening shift.This permanent position offers 40 hours of work per week and comes with a competitive...


  • Chambly, Quebec, Canada IGA Full time

    Tâches clés : Diriger et contrôler les opérations quotidiennesÉvaluer les opérations quotidiennesPlanifier et organiser les opérations quotidiennesGérer le personnel et affecter les tâchesDéterminer les produits et services à vendreDéterminer les besoins en personnelRépondre aux problèmes qui peuvent surgir, notamment les demandes des clients,...


  • Chambly, Quebec, Canada IGA Full time

    IGA Supermarket Store Manager OpportunityWe are seeking an experienced supermarket store manager to lead our team at IGA. The successful candidate will have a proven track record of managing daily operations, staff, and resources effectively.About the RoleJob Type: Full-timeWork Setting: Supermarket/Grocery StoreThe supermarket store manager will be...


  • Chambly, Quebec, Canada Imprimerie Pierre Clermont inc. Full time

    Job SummaryWe are seeking a highly skilled Printing Press Operator to join our team at Imprimerie Pierre Clermont inc. The ideal candidate will have experience operating offset presses and possess excellent problem-solving skills.About the RoleThis is a permanent position with 40 hours of work per week, offering a competitive salary of $50,000 - $65,000 per...


  • Chambly, Quebec, Canada IGA Full time

    The Executive Grocery Store Manager plays a pivotal role in overseeing the daily operations of an IGA supermarket. This dynamic leader is responsible for ensuring seamless store performance, achieving sales targets, and maintaining exceptional customer satisfaction.Key ResponsibilitiesDirect and control store operations to meet sales goals and profitability...


  • Chambly, Quebec, Canada Covanta Full time

    Job DescriptionWe are seeking a highly skilled Account Relationship Manager to join our team in the Sales Support department. This role will provide critical support to the selling team, nurturing long-term relationships with current accounts and managing an assigned book of business.Key ResponsibilitiesContribute to overall Reworld Sales strategy in...


  • Chambly, Quebec, Canada Fed Manutech Full time

    About the Job:Fed ManuTech is seeking a highly skilled Electrical Engineer to join our team. As an Electrical Engineer in the manufacturing sector, you will be responsible for designing and developing electrical systems for our clients.Key Responsibilities:Design and develop electrical systems for manufacturing operationsCollaborate with cross-functional...


  • Chambly, Quebec, Canada National Bank Full time

    Job DescriptionWe are seeking a skilled and dedicated Financial Services Professional to join our team at National Bank. As a Senior Banking Associate, you will play a key role in providing exceptional client service and support to our clients.Responsibilities:Listened to clients' needs and resolved complex situations.Provided advice and offered appropriate...


  • Chambly, Quebec, Canada COGIR Immobilier Full time

    Job OverviewCogir Immobilier is a leading provider of senior living communities in Quebec. We are currently seeking a Customer Service Ambassador to join our team at Jazz St-Bruno, a retirement residence located in the heart of downtown St-Bruno.About the RoleWe are looking for a highly skilled and experienced individual to provide exceptional customer...


  • Chambly, Quebec, Canada IGA Full time

    Lead Retail Cashier CoordinatorEstimated Salary: $45,000 - $60,000 per yearThis role is ideal for those who are passionate about delivering exceptional customer service and have strong leadership skills. As an Assistant Head Cashier at IGA, you will be responsible for managing the department's operations and providing outstanding support to customers.Key...

  • Lead Cashier

    4 weeks ago


    Chambly, Quebec, Canada IGA Full time

    Assistant Head Cashier Role OverviewThis role is ideal for individuals who are curious to learn more about food and motivated to take on new challenges.As an Assistant Head Casher, you will be expected to:Provide exceptional customer service at all times.Manage the department's operations efficiently.RequirementsTo be successful in this role, you will...