Food Service Team Lead

1 month ago

Cambridge, Ontario, Canada Gino's Pizza 39 Full time

Job Title: Food Service Supervisor

About the Role:

We are seeking a skilled Food Service Supervisor to join our team at Gino's Pizza 39. As a key member of our kitchen operations, you will be responsible for ensuring the smooth day-to-day running of our food service.

Key Responsibilities:

  • Establish efficient methods to meet work schedules and maintain a high level of productivity.
  • Requisition food and kitchen supplies in a timely manner to avoid stockouts and minimize waste.
  • Supervise and coordinate the activities of staff who prepare and portion food, ensuring that all tasks are completed to a high standard.
  • Train staff in job duties, sanitation, and safety procedures to maintain a safe and healthy work environment.
  • Ensure that food and service meet quality control standards, adhering to our high standards of quality and customer satisfaction.
  • Address customer complaints or concerns in a professional and courteous manner, providing excellent customer service.
  • Maintain accurate records of stock, repairs, sales, and wastage to inform inventory management and cost control decisions.
  • Prepare and submit reports to management, highlighting key performance indicators and areas for improvement.
  • Establish work schedules that meet the needs of the business and ensure adequate staffing levels.

    Supervision:

    • 1 to 2 people
    • Food service counter attendants and food preparers

    Work Conditions and Physical Capabilities:

    • Fast-paced environment
    • Work under pressure
    • Combination of sitting, standing, walking
    • Standing for extended periods
    • Attention to detail

    Personal Suitability:

    • Client focus
    • Efficient interpersonal skills
    • Excellent oral communication
    • Flexibility
    • Team player
    • Dependability

    Experience:

    • 7 months to less than 1 year

    Support for Newcomers and Refugees:

    • Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees

    Support for Indigenous People:

    • Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

    Support for Visible Minorities:

    • Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities

    Job Type: Permanent

    Language: English

    Work Hours: 35 hours per week

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