Hospitality Service Associate

4 days ago


Newmarket, Ontario, Canada Southlake Regional Health Centre Full time

At Southlake Regional Health Centre, we are committed to providing exceptional care to our patients and families. As a key member of our team, you will play a vital role in ensuring our facilities are clean and safe for everyone.



Job Summary

The Hospitality Service Associate is responsible for performing routine, periodic, and project cleaning functions in all areas of our facilities. This includes cleaning and facility support, as well as patient and nursing support, within established frequencies and as per written work assignments.



Primary Responsibilities


  • Routine and Terminal Cleaning of Patient Rooms
  • Routine and Terminal Cleaning of Isolation Patient Rooms
  • Cleaning & Remaking of Patient Beds, Stretchers, Wheelchairs, IV Poles, and Commodes etc.
  • Routine and Complete Cleaning of Offices, Examination Rooms, Washrooms, Lounges, Locker Rooms, Lobbies, Waiting Areas, Diagnostic and Therapeutic Areas
  • Replenishment of Dispensers, including: paper towels, toilet paper, and hand care products etc.
  • Between Case and Terminal Cleaning of OR Theatres, PORR Suite, LDR Case Rooms, Nursery Areas
  • Cleaning & Restocking of Bassinettes, Issolettes, Procedure Tables
  • Routine Floor & Carpet Care; including: damp/wet mopping, scrubbing, dust mopping, sweeping, vacuuming


Skills and Abilities


  • Demonstrated excellence in communication, both written and verbal
  • Demonstrated problem assessment skills
  • Demonstrated commitment to customer service and teamwork
  • Demonstrated individual leadership skills
  • Commitment to providing an exceptional experience for patients and families as well as other members of the healthcare team within a challenging and exciting healthcare environment.
  • Demonstrated commitment to, and understanding of the principles of diversity, equity, and inclusion
  • Models behaviour that is aligned with the values of Southlake Regional Health Centre.
  • Always with compassion
  • The Power of Many
  • Serve with Purpose
  • Every Voice Matters


Qualifications


  • Minimum Grade 12 education
  • Successful completion of required training program within designated time limits
  • Must be able to meet the physical demands of the position


We are committed to creating an environment where the best experiences happen. As a recognition of our commitment to quality and patient safety, we have received the highest distinction of Exemplary Standing from Accreditation Canada.



Join our team at Southlake Regional Health Centre and be part of making a difference in the lives of our patients and families.



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