Current jobs related to Assistant Store Manager, Experience - MontRoyal, Quebec - Canada Goose
-
Assistant Store Manager, Experience
2 months ago
Mont-Royal, Quebec, Canada Canada Goose Full timeJob Title: Assistant Store Manager, ExperienceAbout the Role:We are seeking a highly motivated and experienced Assistant Store Manager to join our team at Canada Goose. As a key member of our store leadership team, you will be responsible for creating exceptional customer experiences, driving sales growth, and leading a high-performing team.Key...
-
Assistant Store Manager, Experience
4 weeks ago
Mont-Royal, Quebec, Canada Canada Goose Full timeJob Title: Assistant Store Manager, ExperienceAbout the Role:We are seeking a highly motivated and experienced Assistant Store Manager to join our team at Canada Goose. As a key member of our store leadership team, you will be responsible for creating highly engaging customer journeys, helping to cement Canada Goose as a luxury performance lifestyle...
-
Assistant Store Manager, Experience
1 month ago
Mont-Royal, Quebec, Canada Canada Goose Full timeJob Title: Assistant Store Manager, ExperienceAbout the Role:We are seeking a highly motivated and experienced Assistant Store Manager to join our team at Canada Goose. As a key member of our store leadership team, you will be responsible for creating highly engaging customer journeys, helping us cement our position as a luxury performance lifestyle...
-
Store Manager
4 weeks ago
Mont-Royal, Quebec, Canada Pandora Full timeAbout PandoraPandora is a leading jewelry company that designs, manufactures, and sells high-quality jewelry at affordable prices. With over 6,000 points of sale in more than 100 countries, Pandora is one of the largest jewelry companies in the world.Job DescriptionWe are seeking a highly motivated and experienced Store Manager to join our team at our new...
-
Store Manager
4 weeks ago
Mont-Royal, Quebec, Canada Pandora Full timeAbout PandoraPandora is a leading jewelry company that designs, manufactures, and sells high-quality jewelry at affordable prices. With over 6,000 points of sale in more than 100 countries, Pandora is one of the largest jewelry companies in the world.Job DescriptionWe are seeking a highly motivated and experienced Store Manager to join our team at our new...
-
Store Operations and Talent Development Manager
2 months ago
Mont-Royal, Quebec, Canada Sephora Full timeAbout the RoleSephora is seeking a highly skilled Talent Manager and Store Operations Specialist to join our team. As a key member of our store operations team, you will be responsible for managing all aspects of store operations, including talent management, inventory management, and customer service.Key ResponsibilitiesManage all aspects of store...
-
Retail Store Manager
2 months ago
Mont-Royal, Quebec, Canada Sephora Full timeAbout the RoleSephora is seeking a highly skilled Talent Manager and Store Operations Specialist to join our team. As a key member of our store operations team, you will be responsible for managing all aspects of store operations, including talent management, inventory management, and customer service.Key ResponsibilitiesManage all aspects of store...
-
Talent Manager and Store Operations Specialist
2 months ago
Mont-Royal, Quebec, Canada Sephora Full timeAbout the RoleSephora is seeking a highly skilled Talent Manager and Store Operations Specialist to join our team. As a key member of our store operations team, you will be responsible for managing all aspects of store operations, including talent management, inventory management, and customer service.Key ResponsibilitiesManage all aspects of store...
-
Assistant Buyer
3 months ago
Mont-Royal, Quebec, Canada Dollarama Full timeAssistant Buyer Job DescriptionThe Assistant Buyer will play a crucial role in supporting the purchasing department by assisting in product selection, inventory management, and vendor relations. This position requires a strong focus on customer satisfaction and effective communication skills to ensure that the store's merchandise meets customer needs.Key...
-
Customer Experience Specialist
2 months ago
Mont-Royal, Quebec, Canada The Toronto-Dominion Bank (Canada) Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Representative. This role is responsible for delivering exceptional customer experiences, providing advice and guidance on banking products and services, and contributing to the overall success of our branch.Key ResponsibilitiesCreate an...
-
Customer Experience Specialist
2 months ago
Mont-Royal, Quebec, Canada The Toronto-Dominion Bank (Canada) Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Representative. This role is responsible for delivering exceptional customer experiences, providing advice and guidance on banking products and services, and contributing to the overall success of our branch.Key ResponsibilitiesCreate an...
-
Customer Experience Specialist
2 months ago
Mont-Royal, Quebec, Canada The Toronto-Dominion Bank (Canada) Full timeAbout the Role: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Representative. This role is responsible for delivering exceptional customer experiences, providing advice and guidance on banking products and services, and contributing to the overall success of our branch. Key...
-
Customer Experience Specialist
2 months ago
Mont-Royal, Quebec, Canada The Toronto-Dominion Bank (Canada) Full timeAbout the Role: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Representative. This role is responsible for delivering exceptional customer experiences, providing advice and guidance on banking products and services, and contributing to the overall success of our branch. Key...
-
Procurement Assistant
2 months ago
Mont-Royal, Quebec, Canada Dollarama Full timeAbout the RoleThe Procurement Assistant will be responsible for assisting, maintaining, and developing product categories assigned to them. The individual will gather and analyze information for merchandising plans, improve product offerings, prepare various reports, and maintain relationships with suppliers. The role will ensure that product integrity,...
-
Operations Specialist
2 weeks ago
Mont-Royal, Quebec, Canada Sephora Full timeJob SummaryThe Operations Consultant plays a vital role in maintaining stockroom organization and merchandise updates in partnership with the Operations Supervisor. This position requires excellent communication and problem-solving skills to ensure seamless operations within the store.Key Responsibilities Provide exceptional client service during store...
-
Shift Supervisor
4 weeks ago
Mont-Royal, Quebec, Canada Starbucks Full timeJob SummaryWe are seeking a highly motivated and experienced Shift Supervisor to join our team at Starbucks. As a Shift Supervisor, you will play a key role in ensuring the smooth operation of our stores during scheduled shifts.Key ResponsibilitiesAssist the store manager in executing store operations during scheduled shifts.Deploy partners and delegate...
-
Shift Supervisor
4 weeks ago
Mont-Royal, Quebec, Canada Starbucks Full timeJob SummaryWe are seeking a highly motivated and experienced Shift Supervisor to join our team at Starbucks. As a Shift Supervisor, you will play a key role in ensuring the smooth operation of our stores during scheduled shifts.Key ResponsibilitiesAssist the store manager in executing store operations during scheduled shifts.Deploy partners and delegate...
-
Operations Specialist
2 weeks ago
Mont-Royal, Quebec, Canada Sephora Full timeJob SummaryThe Operations Consultant plays a vital role in maintaining stockroom organization and merchandise updates in partnership with the Operations Supervisor. This position requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment.Key Responsibilities Provide exceptional client service during...
-
Shift Supervisor
2 weeks ago
Mont-Royal, Quebec, Canada Starbucks Full timeJob Title: Shift SupervisorAs a Shift Supervisor at Starbucks, you will play a vital role in ensuring the smooth operation of our stores during scheduled shifts. You will be responsible for leading a team of baristas and providing exceptional customer service to create a welcoming and inclusive environment for our customers.Key Responsibilities:Assist the...
-
Shift Supervisor
1 month ago
Mont-Royal, Quebec, Canada Starbucks Full timeJob SummaryWe are seeking a highly motivated and experienced Shift Supervisor to join our team at Starbucks. As a Shift Supervisor, you will play a key role in ensuring the smooth operation of our store during scheduled shifts. You will be responsible for leading a team of baristas and providing exceptional customer service to our customers.Key...
Assistant Store Manager, Experience
2 months ago
About the Role:
We are seeking a highly skilled and experienced Assistant Store Manager to join our team at Canada Goose. As a key member of our store leadership team, you will be responsible for creating highly engaging customer journeys and helping to cement Canada Goose as a luxury performance lifestyle brand.
Key Responsibilities:
- Deliver and model a superior customer service journey reflective of Canadian Warmth, resulting in consistent exceptional guest experiences; track, measure, report on relative KPIs.
- Create and develop lasting client relationships through consistent engagement and use of Canada Goose tools.
- Lead a culture of clienteling, ensuring Brand Ambassadors are fostering cultivate consistent, elevated engagement with top guests.
- Represent Canada Goose in the market by developing a client base through community involvement, partnerships with local high-profile businesses, and social and seasonal events.
- Resolve guest issues through a customer-centric lens by investigating opportunities, developing solutions, and coaching the team on resolution.
- Create a culture of talent development and ongoing education for the entire store team.
- Foster an inclusive and diverse working environment.
- Lead, implement, and follow up on all educational initiatives and strategies.
- Actively mentor and develop associates to improve performance and foster growth.
- Continuously coach selling behaviours that drive team member performance and elevate the guest journey.
- Inspire and maintain an outstanding employee experience that drives employee engagement.
- Maintain an open-door environment that encourages feedback and discourse.
- Consistently recruit to build an external network of talent.
- Educate associates and ensure consistent use of strategic tools and resources including communications platform, queue management, learning management, virtual appointment platform, etc.
- Partner with key cross-functional teams to ensure the physical store space is maintained at the highest level.
- Achieve or exceed sales targets including both the top-and bottom-line results.
- Continuously analyze key performance indicators and leverage insights to create and implement action plans that drive performance.
- Partner with the Store Manager to ensure store has adequate resources to achieve and exceed performance goals (, inventory, labour).
Requirements:
- 3 to 5 years of leadership experience in a related industry.
- Previous experience working with luxury lifestyle brands in Flagship or high-volume traffic locations.
- Experience using customer relationship management tools.
- Scheduling, Payroll and expense management experience.
- Solid knowledge and understanding of retail math and metrics and using analytics in a business environment.
- Guest experience enthusiast with a keen attention to detail- driving performance through internal KPIs.
- Strong time management and organizational skills with ability to multi-task in a fast-paced environment.
- Consistently exhibits Canada Goose's Values, taking pride in being innovative, authentic, passionate, relentless, and entrepreneurial.
- Advanced skills in Microsoft Office; specifically, Word and Excel.
- Proficiency in another language is an asset.
