Warehouse Operations Specialist

2 weeks ago


Duncan, Canada The Home Depot Canada Full time
Job Description:

As a Warehouse Associate at The Home Depot Canada, you will play a critical role in ensuring a seamless customer experience by stocking merchandise, organizing the sales floor, and providing excellent customer service.

Main Responsibilities:

  • Stocking merchandise onto shelves to achieve 100% in-stock levels
  • Packing-out and packing-down merchandise as directed
  • Maintaining aisle cleanliness and shopability to ensure merchandise is accessible and visually appealing
  • Communicating with other warehouse members to ensure all product is stocked in the proper area

Ensuring Customer Satisfaction:

  • Following Home Depot's Get Model of Customer Service, including greeting, engaging, and thanking customers
  • Asking open-ended questions to determine customer needs and level of expertise

Maintaining Safety and Security:

  • Moving freight safely from designated staging areas using the appropriate equipment
  • Ensuring customers can move through aisles easily and safely
  • FOLLOWING ALL SAFETY AND LOSS PREVENTION POLICIES AND PROCEDURES

Competencies and Skills:

  • Action Oriented
  • Communicates Effectively
  • Customer Focus
  • Drives Results
  • Interpersonal skills
  • Organizational skills

Estimated Salary: $45,000 - $60,000 per year, depending on location and experience. This estimate is based on industry standards and takes into account the job requirements and responsibilities outlined above.



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