Warehouse Operations Specialist
2 weeks ago
As a Warehouse Associate at The Home Depot Canada, you will play a critical role in ensuring a seamless customer experience by stocking merchandise, organizing the sales floor, and providing excellent customer service.
Main Responsibilities:
- Stocking merchandise onto shelves to achieve 100% in-stock levels
- Packing-out and packing-down merchandise as directed
- Maintaining aisle cleanliness and shopability to ensure merchandise is accessible and visually appealing
- Communicating with other warehouse members to ensure all product is stocked in the proper area
Ensuring Customer Satisfaction:
- Following Home Depot's Get Model of Customer Service, including greeting, engaging, and thanking customers
- Asking open-ended questions to determine customer needs and level of expertise
Maintaining Safety and Security:
- Moving freight safely from designated staging areas using the appropriate equipment
- Ensuring customers can move through aisles easily and safely
- FOLLOWING ALL SAFETY AND LOSS PREVENTION POLICIES AND PROCEDURES
Competencies and Skills:
- Action Oriented
- Communicates Effectively
- Customer Focus
- Drives Results
- Interpersonal skills
- Organizational skills
Estimated Salary: $45,000 - $60,000 per year, depending on location and experience. This estimate is based on industry standards and takes into account the job requirements and responsibilities outlined above.
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