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Food Service Supervisor

2 months ago


Labrador City, Newfoundland and Labrador, Canada Restaurant P.H.R. inc Full time
Job Summary

We are seeking a highly skilled Food Service Supervisor to join our team at Restaurant P.H.R. inc. As a key member of our restaurant operations team, you will be responsible for overseeing the daily activities of our food service staff, ensuring exceptional customer service, and maintaining high standards of food quality and safety.

Key Responsibilities
  • Supervise and Coordinate Food Service Staff: Lead and motivate a team of food service staff, including food preparers and counter attendants, to ensure seamless service delivery.
  • Train and Develop Staff: Provide on-the-job training and coaching to staff members to enhance their skills and knowledge in food preparation, customer service, and safety procedures.
  • Manage Food Quality and Safety: Ensure that all food is prepared and presented to the highest standards, and that all safety protocols are followed to prevent foodborne illnesses.
  • Monitor Inventory and Supplies: Maintain accurate records of inventory and supplies, and ensure that orders are placed in a timely manner to avoid stockouts.
  • Address Customer Complaints: Respond promptly and professionally to customer complaints, and work with the team to resolve issues and improve customer satisfaction.
  • Prepare Reports and Records: Maintain accurate records of sales, inventory, and customer feedback, and prepare reports to support business decisions.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 2 years to less than 3 years of experience in a food service supervisory role
  • Language: English
Work Environment

Our restaurant operates in a fast-paced environment, and you must be able to work under pressure while maintaining a high level of professionalism and attention to detail.

Benefits
  • Hybrid Work Arrangement: We offer a flexible work arrangement that combines on-site and remote work.
  • Health Benefits: We provide a comprehensive health benefits package, including dental, health care, and vision care benefits.
  • Financial Benefits: We offer a competitive salary, bonus, and life insurance benefits.