Customer Service Ambassador
2 weeks ago
Customer Service Ambassador
The Alma Mater Society (AMS) of the University of British Columbia (UBC) is seeking a Customer Service Ambassador to provide exceptional guest service in our venues. As the first point of contact, you will greet our guests and achieve sales goals through recommendation and suggestive sales techniques, resulting in superior guest service.
Duties & Responsibilities
- Provide excellent guest service
- Meet and exceed sales goals through suggestive sales techniques
- Demonstrate and apply exceptional product knowledge resulting in sales increases
- Work in a fast-paced environment to complete POS transactions correctly according to AMS procedures
- Produce products to AMS standards applying AMS procedures
- Maintain a clean and safe work environment
- Follow the AMS food safety procedures at all times
- Work with the AMS mission statement and values to operate a successful department
- Other duties as required
Qualifications & Experience
- Ability to stand for extended periods of time
- Ability to lift up to 20kgs (44 lbs)
- Ability to do shift work (daytime, evenings, weekends and holidays)
- Ability to complete small monetary calculation for POS transaction
- Ability to learn quickly and work as part of a team
- Previous experience in a food service environment an asset
- Food Safe certification an asset
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