Spa Operations Manager

3 weeks ago


Edmonton, Alberta, Canada LUV MEDISPA & MASSAGE Full time

Job Title: Spa Operations Manager

Job Type: Permanent

Language: English

Work Hours: 40 hours per week

Job Summary: We are seeking a highly skilled and experienced Spa Operations Manager to join our team at LUV MEDISPA & MASSAGE. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our spa, ensuring that all services are delivered to the highest standard and that our clients receive an exceptional experience.

Key Responsibilities:

  • Manage and coordinate spa operations, including scheduling and staffing
  • Ensure that all services meet the highest standards of quality and safety
  • Develop and implement policies and procedures to improve customer satisfaction and retention
  • Supervise and train staff to ensure that they have the skills and knowledge required to deliver exceptional service
  • Monitor and control expenses, ensuring that they are within budget
  • Coordinate and organize events and promotions to drive business growth
  • Develop and maintain relationships with suppliers and vendors
  • Perform other duties as required

Requirements:

  • 7 months to less than 1 year of experience in a spa management role
  • 3-4 years of experience in a customer service role
  • Degree in Hospitality, Business, or related field
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Ability to work independently and as part of a team
  • Basic knowledge of accounting and financial management
  • Ability to maintain confidentiality and handle sensitive information

What We Offer:

  • A competitive salary and benefits package
  • A fun and dynamic work environment
  • Opportunities for career growth and development
  • A comprehensive training program
  • A supportive and inclusive team

How to Apply:

Please submit your resume and cover letter to [insert contact information]. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Accommodations: We are committed to diversity and inclusion. If you require accommodations during the application or interview process, please let us know.



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