Agent expériencé client

3 weeks ago


Ottawa, Ontario, Canada GFL Environmental Full time

Poste : Agent(e) expériencé client

Lieu de travail : NAVAN

Poste permanent

Bienvenue chez Matrec, une division de GFL

Nous sommes une entreprise dynamique, axée sur la croissance et la sécurité. GFL assure la collecte et le traitement des déchets, du recyclage ainsi que des matières organiques. Nous couvrons l’Amérique du Nord avec plus de 20 000 employés.

Nous recherchons un Agent(e) expériencé client à temps plein énergique et motivé(e) pour soutenir notre entreprise en pleine croissance.

Rôles & responsabilités :

  • Répondre aux courriels et appels des clients
  • Évaluer les besoins de la clientèle;
  • Gérer les plaintes des clients et en assurer le suivi;
  • S’assurer de la satisfaction de ceux-ci;
  • Toutes autres tâches connexes.

Ce que nous offrons :

  • Salaire concurrentiel ;
  • Temps plein 40h/semaine du lundi au vendredi ;
  • Programme complet d’assurances collectives;
  • Programme de REER avec participation de l’employeur ;
  • Un environnement dynamique et stimulant, fondé sur l’honnété, la confiance et le respect ;
  • Une compagnie dont vous pouvez être fière, qui partage vos idées et valeurs

Qualifications & exigences :

  • Nous sommes à la recherche d’un candidat détenant un DEP en secrétarial, service à la clientèle, des études connexes ou encore détenant une à deux années d’expérience pertinente dans un poste similaire.
  • Nous désirons un candidat qui est motivé par les nouveaux défis et qui pourra trouver des solutions aux situations qui se présentent à lui.
  • Nous cherchons une personne consciencieuse, compétente en relations interpersonnelles, autonome, motivée et possédant de fortes aptitudes en gestion du temps.
  • La maîtrise de la suite Microsoft Office est nécessaire.
  • Un candidat possédant un bilinguisme parlé et écrit en français et anglais présenterait un atout; Communication clientèle francophone et anglophone.


  • Ottawa, Ontario, Canada Kevin Carruthers - Desjardins Insurance Agent Full time

    Job Overview: As a key member of the Kevin Carruthers - Desjardins Insurance Agent team in Ottawa, Ontario, you will play a vital role in elevating our client experience and setting us apart from the competition.Responsibilities:Deliver exceptional client service by greeting clients and preparing beverages, including specialty coffees.Stock and manage the...


  • Ottawa, Ontario, Canada Kevin Carruthers - Desjardins Insurance Agent Full time

    Job Title: Client ConciergeJob Summary:We are seeking a highly organized and detail-oriented Client Concierge to join our team at Kevin Carruthers - Desjardins Insurance Agent. As a Client Concierge, you will be responsible for providing exceptional customer service, managing email accounts, and supporting the sales team with administrative...


  • Ottawa, Ontario, Canada Kevin Carruthers - Desjardins Insurance Agent Full time

    Job Title: Client Service RepresentativeJob Summary:We are seeking a highly skilled Client Service Representative to join our team at Kevin Carruthers - Desjardins Insurance Agent. As a Client Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key...


  • Ottawa, Ontario, Canada Kevin Carruthers - Desjardins Insurance Agent Full time

    Job OverviewThis role of the Client Concierge / Sales Administrator is to support our Agency in our efforts to elevate our Client Experience and set us apart from the Competition. The Client Concierge / Sales Administrator will be responsible for greeting clients that enter our facility, as well as supporting the entire team with email monitoring and...


  • Ottawa, Ontario, Canada EXPRESS SMILE CARE INC Full time

    Rejoignez notre équipe à EXPRESS SMILE CARE INC comme agent de service client.Compétences requisesÉducation : aucun diplôme, certificat ou diplômeExpérience : 1 à moins de 7 moisDurée de l'emploi : PermanentLangue de travail : Anglais ou FrançaisHeures de travail : 40 heures par semaineVous serez chargé de fournir un excellent service client aux...

  • Insurance Advisor

    3 weeks ago


    Ottawa, Ontario, Canada Kevin Carruthers - Desjardins Insurance Agent Full time

    Insurance and Financial Services Advisor OpportunityWe are seeking a highly skilled and experienced Insurance and Financial Services Advisor to join our team at Kevin Carruthers - Desjardins Insurance Agent in Ottawa. As a key member of our team, you will be responsible for providing exceptional client service and sales expertise to our clients.Key...

  • Insurance Advisor

    4 weeks ago


    Ottawa, Ontario, Canada Kevin Carruthers - Desjardins Insurance Agent Full time

    Kevin Carruthers - Desjardins Insurance AgentKey ResponsibilitiesSell and service car insurance, home and property products, business insurance, and financial servicesMeet monthly sales targets and consistently exceed themDevelop strong interpersonal skills and build a close-knit teamWork a standard schedule with occasional overtime to meet business...


  • Ottawa, Ontario, Canada GFL Environmental Full time

    Poste : Agent(e) de service clientLieu de travail : NAVANPoste permanentBienvenue chez Matrec, une division de GFLNous sommes une entreprise dynamique, axée sur la croissance et la sécurité. GFL assure la collecte et le traitement des déchets, du recyclage ainsi que des matières organiques. Nous couvrons l'Amérique du Nord avec plus de 20 000...


  • Ottawa, Ontario, Canada GFL Environmental Full time

    Poste permanentBienvenue chez Matrec, une division de GFLNous sommes une entreprise dynamique, axée sur la croissance et la sécurité. GFL assure la collecte et le traitement des déchets, du recyclage ainsi que des matières organiques. Nous couvrons l'Amérique du Nord avec plus de 20 000 employés.Nous recherchons un Agent(e) expérience client à temps...


  • Ottawa, Ontario, Canada Jameel Lalji - Desjardins Insurance Agent Full time

    Job Title: Insurance ProfessionalJob Summary:We are seeking an experienced Insurance Professional to join our team at Jameel Lalji - Desjardins Insurance Agent. As an Insurance Professional, you will be responsible for providing exceptional customer service, educating clients on insurance options, and developing leads to drive business growth.Key...


  • Ottawa, Ontario, Canada Giant Tiger Full time

    Le poste d'agent de service client à Giant Tiger offre une occasion unique pour les personnes passionnées par la fourniture d'un excellent service aux clients. Dans le cadre de ce poste : Aider les clients à faire de leur magasinage une expérience positive en assurant l'excellence du service au point de vente ;Enregistrer avec précision les...


  • Ottawa, Ontario, Canada Jameel Lalji - Desjardins Insurance Agent Full time

    Job Title: Insurance ProfessionalWe are seeking an experienced Insurance Professional to join our team at Jameel Lalji - Desjardins Insurance Agent. As an Insurance Professional, you will be responsible for creating a climate of trust with our clients by educating and advising them on the best coverages and options to meet their needs.Key...

  • Insurance Advisor

    4 weeks ago


    Ottawa, Ontario, Canada Jameel Lalji - Desjardins Insurance Agent Full time

    Job Title: Insurance Advisor - Life and GeneralJob Summary:We are seeking an experienced Insurance Advisor to join our team at Jameel Lalji - Desjardins Insurance Agent. As an Insurance Advisor, you will be responsible for creating a climate of trust with our clients by educating and advising them on the best coverages and options to meet their needs.Key...


  • Ottawa, Ontario, Canada ZSA Legal Recruitment Full time

    Location: Our client, a leading national law firm, is seeking a skilled Trademark Lawyer and Agent to join their thriving Intellectual Property team. The successful candidate will have the opportunity to work on a wide range of files, collaborate with a talented team, and receive an exceptional compensation package.Requirements:3-6 years of experience in...


  • Ottawa, Ontario, Canada Jennifer Charlebois-Robillard - Desjardins Insurance Agent Full time

    Insurance Account RepresentativeAre you passionate about building meaningful relationships with clients and helping them achieve their goals? We're seeking a highly motivated and customer-focused Insurance Account Representative to join our team at Jennifer Charlebois-Robillard - Desjardins Insurance Agent.Key Responsibilities:Develop and maintain strong...


  • Ottawa, Ontario, Canada Marks & Clerk Full time

    Shape the Future of Intellectual Property with Marks & ClerkAs a leading intellectual property firm, Marks & Clerk offers a unique opportunity for experienced Patent Agents to join our Ottawa team. Our Canadian office has been established since 1921, and we have a global network of 15 offices in Canada, the UK, Europe, and Asia.We are looking for a skilled...

  • Security Patrol Agent

    4 weeks ago


    Ottawa, Ontario, Canada Signal Security Full time

    Job Title: Security Patrol AgentAt Signal Security, we are seeking a highly skilled and dedicated Security Patrol Agent to join our team. As a Security Patrol Agent, you will be responsible for conducting patrols, both on foot and in a vehicle, to ensure the security and safety of our clients' properties.Key Responsibilities:Conduct mobile security services...


  • Ottawa, Ontario, Canada Kevin Carruthers - Desjardins Insurance Agent Full time

    Job OverviewThe role of the Client Concierge/Sales Administrator is to enhance our agency's client experience and differentiate us from competitors. This position involves greeting clients, supporting the team with email monitoring, social media management, and other sales administrative tasks.Responsibilities and DutiesGreet clients and prepare...


  • Ottawa, Ontario, Canada Jameel Lalji - Desjardins Insurance Agent Full time

    Job DescriptionWe are seeking an experienced Insurance Advisor to join our team at Jameel Lalji - Desjardins Insurance Agent. As a key member of our team, you will play a vital role in helping us achieve our goal of providing exceptional customer service and building strong relationships with our clients.About the RoleThis is an exciting opportunity for a...


  • Ottawa, Ontario, Canada Kevin Carruthers - Desjardins Insurance Agent Full time

    About the RoleThis Client Service Representative role plays a vital part in our efforts to enhance the client experience at Kevin Carruthers Insurance Inc. The ideal candidate will support the team by performing various administrative tasks, ensuring seamless communication and exceptional customer service.ResponsibilitiesGreet clients upon arrival and...