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Program Development Officer

1 month ago

Yellowknife, Northwest Territories, Canada CDETNO Full time
Purpose of the Position

The Program Development Officer is responsible for researching, designing, developing, implementing, and evaluating programs that align with the strategic goals of the Workers' Safety and Compensation Commission (WSCC). This role involves planning, coordinating, and conducting stakeholder engagements to maximize input received and information collected, which guides WSCC programs, services, and policy development.

The Program Development Officer role is a highly collaborative one that involves working with multi-disciplinary teams and communicating with internal and external stakeholders in various mediums. Through collaboration, the Program Development Officer conducts needs assessments, creates development and implementation strategies, identifies emerging issues in programming, develops and conducts stakeholder engagements, and ensures that project outcomes meet the needs of stakeholders.

Scope

The WSCC is a Crown Corporation of the Governments of the Northwest Territories and Nunavut, directed by a Governance Council through the President & CEO. WSCC operations are located in Yellowknife and Iqaluit.

The WSCC promotes safe workplaces through education and prevention and cares for injured workers through a system of no-fault compensation. The system is funded through the collection of assessments from employers and is governed by the Workers' Compensation Acts of the Northwest Territories and Nunavut.

This position is located in the Yellowknife office, reports to the Manager, Program Development and Stakeholder Engagement, and takes the lead in the development and evaluation of external-facing WSCC programs and stakeholder engagements assigned by the unit manager.

Responsibilities
  1. Program Development and Evaluation
    • Research and design programs and evaluation plans that meet WSCC mission, vision, and values.
    • Identify and assess program needs to make recommendations for development of new and improvement of existing programs to ensure effectiveness, relevance, and timeliness of delivery.
    • Collaborate with internal and external stakeholders to identify and define requirements, scope, and objectives.
    • Develop and implement program evaluation plans that result in measurable criteria for program successes and where improvement is needed.
    • Develop program development management plans based on fundamental project management concepts.
    • Analyze risks and opportunities.
  2. Stakeholder Engagement
    • Support the development and successful implementation of stakeholder engagement plans utilizing WSCC's Stakeholder Engagement Framework.
    • Develop stakeholder engagement project materials, including topic discussion papers, topic summaries, and survey questions.
    • Work with Communications to ensure messaging is tailored to specific audiences for use across multiple channels.
    • Collaborate with subject matter experts for delivery of surveys, workshops, community working groups, meetings, and focus groups.
    • Facilitate engagement activities.
    • Conduct analysis of engagement responses.
  3. Program and Project Coordination
    • Coordinate program activities, resources, and information.
    • Work with the manager to identify units for program support and break projects into doable actions and set timeframes.
    • Reporting on program and project status.
    • Help prepare budgets when applicable.
    • Monitor program activities progress and handle any issues that arise.
Working Conditions

Physical Demands: Unusual demands, may require support with trade shows and offsite travel work. Transportation of promotional material may be required.

Environmental Conditions: Unusual demands related to off-site work at trade shows and promotional events.

Mental Demands: No unusual demands.

Knowledge, Skills, and Abilities
  • Ability to develop, implement, and evaluate programs.
  • Research skills.
  • Ability to maintain quality standards with programming.
  • Knowledge of fundamental project management concepts.
  • Public speaking and facilitation skills in creating and conducting external and internal-facing presentations.
  • Ability to lead group discussions and to keep a group on topic.
  • Ability to engage with diverse stakeholders, managing programs, analyzing data, and reporting.
  • Communication skills, including report writing, documenting project status, verbal facilitation skills, and the ability to consolidate and summarize information.
  • Computer skills, including the use of Microsoft Word, Excel, and PowerPoint.
  • Knowledge of internet and online resources.
  • Ability to establish and promote effective relationships between individuals, groups, and partner organizations.
  • Conflict resolution and negotiation skills.
  • Ability to foster, promote, and maintain partnerships across NT and NU.
  • Ability to work with minimal supervision.
  • Ability to work with diverse stakeholders within the NT/NU.
  • Understanding of change management.
  • Ability to be adaptable, innovative, and creative in addressing emerging needs and finding solutions.
  • Valid Class 5 driver's license.
  • Ability to commit to actively upholding and consistently practicing personal diversity, inclusion, and cultural awareness, as well as safety and sensitivity approaches in the workplace.
Additional Requirements

Position Security (check one): Position of Trust – criminal records check required.

French language (check one if applicable): French preferred.

Indigenous language: Preferred.

Here are a few ways you will make a difference
  • Researching, designing, and developing programs and evaluation plans that meet WSCC mission, vision, and values.
  • Implementing, coordinating, and evaluating WSCC programs administered through the unit.
  • Supporting the development and success of Stakeholder Engagement.
  • Creating and maintaining program and project coordination.
What you bring to the role
  • A degree in a related field, with two (2) years of experience in program development, stakeholder engagement, evaluation, or community outreach.
  • Lived experience in the north is considered an asset.
What we offer
  • The opportunity to positively impact the quality of life for workers across the NWT and Nunavut.
  • A Northern Living Allowance of $3,700 in Yellowknife.
  • Relocation assistance.
  • A superior benefits package and enrollment in the Public Service Pension Plan.
  • Learning and development programs and funding dedicated to your career growth.
  • Generous leave entitlements and a workplace culture that supports a healthy work-life balance.
  • A culturally diverse workforce that embraces change and welcomes your lived experience.
  • Federal and territorial tax incentives such as the NWT or Nunavut personal tax credits and the Northern Residents Tax Deductions.

Criminal Record Check: Candidates must be able to provide a satisfactory criminal record check. Failure to provide a satisfactory check may deem you disqualified from the competition.

If this sounds like a good fit for you, please forward your resume quoting competition number here.

Affirmative Action

Candidates must clearly identify their eligibility in order to receive priority consideration under the Affirmative Action Policy.

Diversity and Inclusion

The Workers' Safety and Compensation Commission is an inclusive workplace. If you have a disability and you require support during the hiring process, you are encouraged to identify your needs if you are contacted for an assignment or interview so that you may be accommodated during the hiring process.

Eligibility

Eligibility lists may be created from the competition to fill future term and indeterminate positions.

More Specifications

The Workers' Safety and Compensation Commission's (WSCC) vision is to eliminate workplace diseases and injuries. Our mission is to promote workplace health and safety while providing no-fault insurance to employers and care for injured workers. Our values are respect, engagement, integrity, openness, cultural safety, excellence, and stewardship in the workplace.