Retail Store Leadership Opportunity

3 days ago


St John's, Newfoundland and Labrador, Canada OK TIRE SAINT JOHN Full time

**Retail Store Supervisor Job Description**

Are you a skilled leader looking to take on a new challenge in retail?

We are seeking an experienced Retail Store Supervisor to join our team at OK TIRE SAINT JOHN.

About the Role

The successful candidate will oversee the daily operations of our retail store, ensuring exceptional customer service and sales performance. As a key member of our management team, you will be responsible for supervising staff, assigning tasks, and managing inventory.

Key Responsibilities
  • Staff Supervision:
    • Supervise and train staff members to ensure they meet sales targets and provide excellent customer service.
    • Mentor and develop junior team members to achieve their full potential.
  • Sales and Operations:
    • Assign tasks and duties to sales staff to maximize productivity and efficiency.
    • Authorise payments by cheque and manage cash transactions.
    • Order merchandise and manage inventory levels to ensure stock is always available.
    • Prepare sales reports and analyse data to inform business decisions.
  • Customer Service:
    • Resolve customer complaints and issues promptly and professionally.
    • Provide exceptional customer service to build customer loyalty and drive repeat business.
  • Performance Management:
    • Conduct regular performance reviews with staff to identify areas for improvement.
    • Develop and implement plans to address performance gaps and improve overall staff performance.
Requirements

To be successful in this role, you will need:

  • A Bachelor's degree or equivalent experience.
  • At least 2 years of experience in a retail leadership position.
  • Excellent communication and interpersonal skills.
  • A proven track record of achieving sales targets and improving customer satisfaction.
What We Offer

We offer a competitive salary package, including:

  • An estimated annual salary of $60,000 - $80,000, depending on experience.
  • A comprehensive benefits package, including health and dental insurance.
  • Ongoing training and development opportunities to enhance your skills and career progression.

If you are a motivated and results-driven leader looking for a new challenge, please submit your application today



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