Casualty Claims Specialist

4 weeks ago


Toronto, Ontario, Canada AIG Full time
Transforming Risk Management

AIG is redefining the way we help customers navigate risk. As a Casualty Claims Analyst II, you will play a pivotal role in this transformation, leveraging your expertise to drive growth and excellence in commercial casualty claims.

Key Responsibilities
  • Conduct thorough reviews of casualty claims to determine coverage and ensure compliance with policy wordings.
  • Provide strategic guidance to adjusters on investigation and resolution of claims.
  • Prepare and communicate disclaimer and reservation of rights letters to underwriters, brokers, and insureds as needed.
  • Collaborate with legal counsel to achieve optimal claim resolutions.
  • Ensure adherence to litigation guidelines and participate in mediation/ADR processes to resolve claims efficiently.
  • Negotiate settlements directly with insureds and issue payments in a timely manner.
  • Operate within best practices guidelines, including timely reserve review, notes, payment requests, and electronic diaries.
  • Communicate effectively with management on all complaints, large losses, coverage issues, and other critical matters.
Requirements
  • Minimum 2 years of experience handling commercial casualty claims.
  • College/University degree or equivalent industry experience.
  • Ability to make informed decisions and provide direction to adjusters and/or counsel.
  • Strong communication and negotiation skills, with a quick learning ability.
  • Excellent interpersonal skills and proficiency in computer systems, particularly paperless claim file systems.
A Culture of Inclusion

AIG is committed to fostering a culture of belonging, where diversity and inclusion are valued and celebrated. We offer flexible work arrangements, diversity and inclusion learning, cultural awareness activities, and Employee Resource Groups (ERGs) to promote a sense of community and belonging.

AIG provides equal opportunity to all qualified individuals, regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability, or any other legally protected categories.


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