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Senior User Experience Designer

1 month ago


Toronto, Ontario, Canada The Toronto-Dominion Bank (Canada) Full time
Job Title: Senior User Experience Designer

About the Role:

The Senior User Experience Designer plays a pivotal role in driving problem-solving and early-stage design through primary and secondary user research, concept exploration, and prototyping. This position requires collaboration with cross-functional teams, including product owners, business analysts, developers, and interns, to deliver user-centered design solutions.

Key Responsibilities:

  • Conduct or review market research to gain a deep understanding of customer problems and their root causes.
  • Apply user-centered design methodologies to ensure ideas are accessible and based on customer needs.
  • Lead Human-Centered Design activities, including Design Thinking, process flows, sitemaps, and other related tasks.
  • Design functional and intuitive interfaces backed by user research methodologies.
  • Deliver interactive prototypes for early-stage concepts through sketches, wireframes, user flow diagrams, and storyboards.
  • Effectively communicate research findings, conceptual ideas, detailed design, and design rationale.
  • Work closely with development teams to ensure design specifications are implemented.
  • Participate in team standups and pod meetings to drive solution development and ensure alignment with user needs.
  • Build or present product demos to socialize early-stage solutions.
  • Collaborate with other designers to build and socialize a universal Design Library.
  • Work closely with a co-op student in a mentorship role and conduct resume reviews and interviews to hire co-ops.
  • Continuously enhance knowledge and expertise in UX design and stay current with leading-edge technologies and emerging trends.

Requirements:

  • Undergraduate degree or relevant experience/education in a design-related discipline.
  • 5+ years of experience in UX, visual, and/or interaction design.
  • Design experience for mobile and web platforms.
  • Experience conducting user research and user testing.
  • Love of collaboration.
  • Proven ability to generate assets for build phases.
  • Strong communication skills to articulate design decisions and rationale.
  • Able to multitask, prioritize projects, and communicate progress and expected milestones.
  • Experienced track record of maintaining high-quality designs throughout all phases of a project.
  • Proficiency using Figma/Figjam for all stages of the design process.

What We Offer:

TD is committed to providing a Total Rewards package that supports the well-being and career development of our colleagues. This includes a competitive base salary, variable compensation, and a range of benefits, including health and well-being benefits, savings and retirement programs, paid time off, banking benefits, and discounts.

How to Apply:

Please submit your application, including a link to your design portfolio, to showcase your work and experience.