Senior User Experience Designer

2 weeks ago

Toronto, Ontario, Canada The Toronto-Dominion Bank (Canada) Full time

About the Role

The Toronto-Dominion Bank (Canada) is seeking a Senior User Experience Designer to join our team. As a key member of our design team, you will play a critical role in leading problem exploration and early-stage design through primary and secondary user research, concept exploration, and prototyping.

Key Responsibilities

  • Conduct or review market research through primary and secondary sources to deeply understand customer problems and their root cause.
  • Apply user-centered design methodologies to ensure ideas are accessible and based on customer needs.
  • Lead Human-Centered Design activities across the pods, including Design Thinking activities, process flows, sitemaps, etc.
  • Design functional and intuitive interfaces that are thoroughly backed by user research methodologies.
  • Deliver interactive prototypes for early-stage concepts through the creation of sketches, wireframes, user flow diagrams, and storyboards.
  • Effectively communicate research findings, conceptual ideas, detailed design, and design rationale both verbally and visually.
  • Work closely with development teams to ensure that design specifications are implemented.
  • Participate and support team standups and pod meetings to drive solution development and ensure solution is aligned with user needs.
  • Build or present product demos enabling socialization of early-stage solutions.
  • Collaborate with other designers to build and socialize a universal Design Library by helping create and implement components and set guidelines for usage.
  • Work closely with a co-op student in a mentorship role, and conduct resume reviews and interviews to hire co-ops each term.
  • Continuously enhance knowledge/expertise in own area and keep current with leading-edge technologies, emerging trends, and grow expertise of the business, applications, analytical tools, and techniques.
  • Support a positive work environment that promotes service to the business, quality, innovation, and teamwork and ensure timely communication of issues/points of interest.

Requirements

  • Undergraduate degree or relevant experience/education in a design-related discipline.
  • 5+ years of experience, preferably in UX, visual, and/or interaction design.
  • Design experience for mobile and web platforms.
  • Experience conducting user research and user testing.
  • Love of collaboration.
  • Proven ability to generate assets for build phases.
  • Strong communication skills to articulate design decisions and rationale to team members.
  • Able to multitask, prioritize projects, and communicate progress and expected milestones.
  • Experienced track record of maintaining high quality of designs throughout all phases of a project.
  • Proficiency using Figma/Figjam for all stages of the design process, including ideation, low to high fidelity designs, and prototyping.
  • Expert level, professional role requiring in-depth knowledge/expertise in design domain.
  • Uses advanced methods to contribute to new solutions and recommend standards within area of expertise.
  • Solves complex problems requiring analysis of multiple variables, including consultation with multiple stakeholders.
  • Works within broad guidelines/policies and independently performs tasks from end to end.
  • Previous experience as a mentor, an asset.

What We Offer

The Toronto-Dominion Bank (Canada) offers a competitive compensation package, including a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.

How to Apply

Please submit your application, including a link to your design portfolio showcasing your work and experience.

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