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Customer Service Representative III

2 months ago

Markham, Ontario, Canada The Toronto-Dominion Bank (Canada) Full time

About the Role

We are seeking a highly skilled Contact Center Rep III, Loss Prevention to join our team at The Toronto-Dominion Bank (Canada). As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, while also contributing to the prevention of loss and fraud.

Key Responsibilities

  • Provide top-notch customer service to clients, resolving issues and answering questions in a timely and professional manner.
  • Collaborate with colleagues to identify and prevent loss and fraud, ensuring the integrity of our systems and processes.
  • Stay up-to-date on industry trends and best practices, applying this knowledge to improve our services and processes.

What We Offer

We offer a comprehensive Total Rewards package, including a competitive salary, variable compensation, and a range of benefits and perks. Our colleagues also have access to regular leadership and development conversations, mentorship and training programs, and a supportive work environment that fosters growth and success.

Why Work with Us

We are committed to being a leader in customer experience, and we believe that all colleagues, regardless of their role or location, are customer-facing. We are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you're just starting your career or looking to take the next step, we can help you realize your potential.

Language Requirement:

N/A.