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Aviation Operations Coordinator

1 month ago

Toronto, Ontario, Canada IMP Group Full time

At IMP Group, we're seeking a highly skilled Aviation Operations Coordinator to join our team. As a key member of our aviation team, you will be responsible for managing client flight operations, ensuring seamless interactions between our company and clients.

Key Responsibilities:

  • Develop customized flight experiences for clients through strategic initiatives
  • Collaborate with clients to build branding proposals that maintain the Gold Standard of Corporate Aviation
  • Resolve issues affecting clients' efficient use of their aircraft
  • Enter trip details and service requests into our scheduling system
  • Ensure all requests comply with company policies
  • Coordinate with crew, maintenance, and contracts managers for events affecting aircraft availability or ability to conduct missions
  • Supervise trips from creation to completion to mitigate any issues

Requirements:

  • Undergraduate degree completed
  • Background in client service, marketing, and branding
  • Two to five years of aviation knowledge
  • Strong client-facing communication skills
  • Strong multi-tasking and troubleshooting skills
  • Strong IT capabilities
  • Fluently bilingual in English and French
  • Availability to work outside of normal business hours to satisfy clients' requests

IMP Group is committed to Employment Equity and strives to be a diverse workforce representative at all job levels. We welcome applicants from under-represented groups and encourage self-identification on cover letters or resumes.