Transformation Consultant for Business Efficiency

7 days ago


Edmonton, Alberta, Canada University of Alberta Full time
About the Opportunity

This exciting role as a Senior Consultant, Process Design at the University of Alberta offers an exceptional opportunity to leverage your expertise in process optimization and business analysis to drive efficiency and innovation. Reporting to the Manager, Business Support Services, you will be instrumental in identifying process efficiencies and implementing transformative solutions using cutting-edge technologies such as Artificial Intelligence and Robotic Process Automation.

Key Responsibilities:
  • Analyze complex problems and develop holistic solutions that integrate HR, Finance, and IT practices.
  • Lead process optimization projects from design through implementation, focusing on delivering tangible results and value.
  • Maintain ongoing support and adjustments as needed to ensure solution effectiveness.
  • Develop high-quality process documentation, including workflows, standard operating procedures, and training materials.
  • Stay updated on industry trends and best practices to apply innovative approaches to process standardization within Shared Services.
  • Collaborate with stakeholders to gather ideas and develop new perspectives through user consultation and focus group sessions.
Requirements:
  • Minimum 5-10 years of experience in Business Analysis, Process Design, or Process Optimization with a Bachelor's Degree in a related field.
  • Certification(s) in Business Analysis (e.g., IIBA) and/or in one or more of the Process Improvement disciplines (Lean, Six Sigma, Agile, etc.).
  • Superb oral and written communication skills, with excellent stakeholder engagement abilities.
  • Experience designing and optimizing business processes related to HR, Finance, and IT Administration is essential.
  • Proficiency in process mapping and optimization tools (e.g., BPM software, Visio).
  • Familiarity with AI or RPA technology for automation and its applications in process efficiency gains.
  • Strong understanding of change management principles, methodologies, and tools, with proven organizational change management skills.
  • Project Management Certification is a significant asset.
About Us

The University of Alberta is committed to creating an inclusive and accessible work environment where diversity and equity are valued. We strive to attract and retain exceptional talent by offering a comprehensive compensation package that includes a competitive salary range of $71,557 to $119,269.

In accordance with the Administrative and Professional Officer Agreement, this full-time continuing position offers a comprehensive benefits package found on our Benefits Overview page.



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