Technical Administrator, Insurance and Policy Specialist

7 days ago


Metro Vancouver Regional District, Canada Waypoint Full time

At Waypoint, we are seeking a skilled Technical Administrator to join our team in the Auto department. This role plays a vital part in preparing and issuing new business, endorsements, and renewal documents to ensure smooth operations of our technical administration processes.

This is an excellent opportunity for individuals who enjoy being part of a close-knit group and contributing to the growth and expansion of our auto technical administration services. The successful candidate will excel in collaborative environments, possess strong communication skills, and have the ability to build and maintain relationships with stakeholders.

The responsibilities of this position include:

  • Document Processing
    • Efficiently process Automotive policy documents in Applied Epic, including declaration pages, policy wordings, extensions, endorsements, and warranties.
    • Maintain, update, and organize correspondence in Applied Epic as necessary, ensuring data accuracy and accessibility.
  • Reporting & Analysis
    • Generate and manage various reports for the business, including, but not limited to, renewal reports, commission reports, and AR reports.
    • Reconcile commission earnings for different Auto departments.
    • Stay up-to-date with renewal letters and renewal reports, cross-referencing policy data to ensure everything is handled promptly.
  • Collaboration & Relationship Management
    • Develop and maintain relationships with Automotive Insurance Advisors and Branch Managers to assist with various Applied Epic-related tasks.
    • Work closely with the accounting department to correct and identify discrepancies.
  • Time Management & Deadline Adherence
    • Consistently meet all deadlines to ensure timely delivery of documents and services to our clients.
    • Serve as a backup for other Technical Administrators when needed.

In terms of requirements, we are looking for candidates with a college diploma in any field, preferably with 1+ years of experience in administration work. Previous experience in automotive insurance administration or a related field is an asset. Proficiency in using industry-specific software such as Applied Epic or other similar systems is also desirable.

We offer a competitive salary range of $50,000 - $70,000 per annum, depending on experience. If you are a motivated and detail-oriented individual who thrives in a dynamic environment, please submit your application. At Waypoint, we are committed to diversity, equity, and inclusion, and we welcome applications from diverse backgrounds.



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