Customer Service Representative

20 hours ago


Moncton, New Brunswick, Canada Salt & Pepper Canada Limited Full time
About the Role

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Salt & Pepper Canada Limited.

Key Responsibilities
  • Provide exceptional customer service through written and verbal communication, ensuring timely and accurate responses to inquiries.
  • Coordinate and execute special events and promotions to enhance customer engagement.
  • Research and prepare high-quality communications materials to support customer interactions.
  • Address customer complaints and concerns in a professional and empathetic manner.
  • Process customer transactions, including billing, refunds, and credits.
  • Manage and maintain accurate digital databases to support customer relationships.
Work Environment

This is a permanent, full-time opportunity with a competitive salary and benefits package, including free parking.

Requirements
  • Secondary (high) school graduation certificate.
  • At least 7 months of experience in a customer-facing role or equivalent.
Language

English is the primary language of communication in this role.

Work Hours

35-40 hours per week, with a flexible schedule to accommodate customer needs.



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