Customer Service Representative

2 months ago


Moncton, New Brunswick, Canada AM PM CLEANING SERVICES INC. Full time
About the Role

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at AM PM CLEANING SERVICES INC. as a Customer Service Clerk.

Key Responsibilities
  • Customer Service: Provide exceptional customer service to clients, responding to inquiries, resolving issues, and addressing complaints in a professional and timely manner.
  • Communication: Develop and maintain effective communication with clients, colleagues, and management to ensure seamless service delivery.
  • Administrative Tasks: Perform general administrative duties, including data entry, filing, and maintaining accurate records.
  • Marketing and Promotion: Assist in the preparation of marketing materials, such as brochures, reports, and newsletters, to promote our services and increase brand awareness.
  • Event Coordination: Coordinate special events and promotions to engage with clients and promote our services.
Requirements
  • Education: Bachelor's degree in a related field.
  • Language: Bilingual in English and French.
  • Experience: 1 year to less than 2 years of experience in customer service or a related field.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and proficiency in MS Office.
What We Offer
  • Free Parking: Free parking available on site.
  • Learning and Training: Opportunities for learning and training paid by the employer.


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