Retail Sales Associate

4 days ago


Innisfil, Canada Estée Lauder Companies Full time
Customer Service Representative - Part-time - CCS Cookstown

Job Summary

We are seeking a skilled Customer Service Representative to join our team at CCS Cookstown. As a key member of our retail team, you will be responsible for providing exceptional customer service, managing sales transactions, and maintaining a high level of customer satisfaction.

Key Responsibilities
  • Provide personalized service to customers, ensuring a memorable end to their visit
  • Manage all sales transactions in a fast-paced retail environment, adhering to cash handling and cash reconciliation guidelines
  • Assist with staff scheduling on an occasional basis and provide product availability to employees and customers
  • Keep the shop floor tidy and ensure all customers are greeted promptly
  • Use excellent communication skills to answer the telephone and respond to customer inquiries

Requirements
  • Previous cash handling experience
  • Previous retail or guest services experience is desirable
  • Excellent communication skills
  • Ability to work retail hours, including days, nights, weekends, and special events
  • Previous experience with retail point-of-sale software

What We Offer
  • A competitive hourly rate of $17.45 to $26.15, depending on qualifications and experience
  • A comprehensive benefits package, including health insurance, wellness programs, and retirement savings plans
  • Opportunities for career growth and professional development

Equal Opportunities Employer
We are an equal opportunities employer and welcome applications from diverse candidates. Accommodations for job applicants with disabilities are available on request.
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