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Property Portfolio Manager

2 months ago

Victoria, British Columbia, Canada BC Housing Full time

Job Summary

The Property Portfolio Manager is responsible for the management and control of property management and tenant support services for all directly managed social housing, and in some cases, group homes and market-housing properties within an assigned area.

Key Responsibilities

  • Develop and implement a property management plan for each housing complex that incorporates the facility condition index, characteristics of the tenant population, and required/available community support services.
  • Lead multi-functional teams in delivering a range of programs and services to ensure successful tenancies, the safety and well-being of tenants, and effective operation, maintenance, and repair of the buildings.
  • Liaise with multiple government and community stakeholders in resolving property management and tenant issues and represent BC Housing in tenancy and court hearings.
  • Provide contract administration for site representatives in the outer Regions.

Requirements

  • Bachelor's degree in business administration or other relevant discipline, including completion of courses in property management.
  • Considerable experience at a senior level in property management and contract administration, with prior supervisory experience.
  • Or an equivalent combination of education, training, and experience acceptable to the Employer.
  • Criminal Record Check is required.

Desirable Skills and Abilities

  • Sound knowledge and understanding of the philosophies, principles, and practices of property management, particularly in the social housing sector.
  • Sound knowledge of current social issues facing tenant populations such as homelessness, mental illness, and drug addiction, domestic violence, child protection, and ageing.
  • Considerable knowledge of building structures and systems and an ability to recognize deficiencies and prepare summaries of work required.
  • Excellent negotiation, mediation, and conflict resolution skills and ability to negotiate contracts, mediate disputes, and resolve conflict situations.
  • Excellent written and oral communication, interpersonal, and relationship-building skills.
  • Ability to plan and coordinate the delivery of a broad range of property management and tenant support services, function as an effective team leader, and make decisions based on an analysis of a range of issues and problems.
  • Ability to summarize and explain complex program information and funding requirements.
  • Ability to build consensus with multiple stakeholders, often with conflicting agendas; display tact and diplomacy to deal with a broad range of professions and community stakeholders; and be a socially sensitive administrator.
  • Ability to travel on a frequent basis.
  • Valid BC driver's license and a reliable vehicle required.