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Front Desk Coordinator

2 months ago

Edmonton, Alberta, Canada Heer Salon & Spa Full time
Job Title: Front Desk Coordinator

We are seeking a highly organized and efficient Front Desk Coordinator to join our team at Heer Salon & Spa. As a key member of our front office team, you will be responsible for providing exceptional customer service, managing incoming calls, and ensuring a smooth and welcoming experience for our clients.

Key Responsibilities:
  • Customer Service: Greet clients and direct them to the appropriate service area, provide basic information, and respond to inquiries in a professional and courteous manner.
  • Communication: Answer phone calls, relay messages, and maintain accurate records of client interactions.
  • Administrative Tasks: Perform clerical duties such as filing, sorting, and distributing mail, as well as data entry and billing.
  • Teamwork: Collaborate with colleagues to ensure seamless operations and provide support as needed.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 7 months to less than 1 year of experience in a customer-facing role.
  • Skills: Excellent oral communication, efficient interpersonal skills, and ability to multitask.
What We Offer:
  • Permanent Employment: A stable and secure work environment.
  • English Language: English is the primary language of communication.
  • Work Hours: 35 hours per week.