Restaurant Operations Manager
3 days ago
Restaurant Operations Manager
About the Job:This is a crucial role at Taco Bell, where you will oversee the day-to-day operations of our fast-food outlets or concessions. As a Restaurant Operations Manager, your primary focus will be on ensuring that our customers receive excellent service and high-quality food.
Key Responsibilities:- Establish efficient methods to meet work schedules and ensure seamless operations.
- Supervise and coordinate the activities of staff who prepare and portion food, maintaining a safe and clean environment for our guests.
- Train staff in job duties, sanitation procedures, and safety protocols to uphold our standards.
- Estimate ingredient and supply requirements for meal preparation, ensuring we have what we need to deliver exceptional customer experiences.
- Maintain quality control standards by regularly inspecting food and service, addressing any issues promptly.
- Address customer complaints or concerns in a professional and empathetic manner, turning negative experiences into positive ones.
- Monitor and maintain records of stock, repairs, sales, and wastage to optimize resource allocation and minimize losses.
- Prepare and submit reports to management, providing insights into operational performance and areas for improvement.
To succeed in this role, you will need:
- A Secondary (high) school graduation certificate as a minimum qualification.
- 1 year to less than 2 years of experience in a related field, preferably in the fast food industry.
- Strong leadership and communication skills to effectively manage staff and drive results.
- The ability to work independently and make decisions quickly in a fast-paced environment.
- Familiarity with inventory management, stock control, and reporting procedures.
This role requires you to work on-site at one of our fast-food outlets or concessions. You must be available to work during peak hours and be willing to adapt to changing circumstances.
Estimated Salary:$45,000 - $55,000 per year, based on location and experience.
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