Hummingbird Lodge Operations Manager

2 weeks ago

Nelson, Canada WhiteWater Ski Resort Full time

Job Title: Hummingbird Lodge Operations Manager

Location: Hummingbird Lodge & Campground

Department: Hummingbird Lodge & Campground

Reports to: Hummingbird Lodge & Campground Supervisor

Employment Status/Type: Full-time, Seasonal (Nov-April)

Compensation: $ (DOE) alongside further employee perks and benefits.

JOB SYNOPSIS:

As the Hummingbird Lodge Operations Manager, you will oversee and maintain all aspects of accommodation and services at the Hummingbird Lodge. This includes the suite and RV Sites, as well as rental equipment, trail network, and information boards. You will work in conjunction with the Hummingbird Lodge Supervisor to effectively and efficiently run the Lodge and Campground, resulting in high-quality resort operations and customer service, fiscal responsibility, strong health and safety culture, and compliance with all government regulations, with a continued focus on Whitewater's company culture and branding.

IMMEDIATE REPORTS:

None

SUMMARY OF RESPONSIBILITIES:

  • Embrace and promote Whitewater's mission statement and values.
  • Foster Whitewater's emergency response plan, health and safety plan, and safe work procedures.
  • Champion a sustainable approach in daily operations.
  • Assist in the kitchen when needed.
  • Point of contact for all things relating to camping, RV Parking, and Suite
  • Manage Reservations and point person for Campspot & AirBnB bookings
  • Work with and Support the janitor team with house cleaning in the suite when needed.
  • Order and maintain inventories for all housekeeping products and other suite supplies
  • Ensure maintenance issues are addressed and brought to Supervisors attention.
  • Accountable for effective waste management (garbage/recycling/composting) and pest control
  • Manage rental inventory: propane fire pits, hiking poles, Nordic equipment, snowshoe and avalanche rescue equipment
  • Be knowledgeable on rental equipment set up (nordic, snow shoes etc) and assist guest with fittings
  • Be knowledgeable in all Backcountry Education courses offered
  • Create a welcoming, educational, and social environment for the backcountry community.
  • Participate in training of staff.
  • Act as Supervisor of the Day - oversee operations of Lodge and campground; inclusive of food and beverage, accommodation, equipment, guest service, risk management, and associated regulations.
  • Work with department supervisors and managers to ensure that resort standards are met for marketing, guest services, retail, rentals, facility maintenance, janitorial, trail maintenance and condition and hazard reporting
  • Other duties as required.

REQUIRED QUALIFICATIONS / EDUCATION:

  • 1-2 years of leadership experience an asset.
  • Kitchen experience an asset.
  • Previous backcountry or remote lodge experience as an asset.
  • Must have strong administrative capabilities including working knowledge of Microsoft Office suite applications (word, excel, PowerPoint), POS systems and electronic and hard copy file management.
  • Serving it Right
  • Food safe 1 an asset

SKILLS & ABILITIES:

  • Must have superior time management and multitasking skills, with the proven ability to prioritize tasks and manage various deadlines.
  • Strong leadership skills
  • Self-motivated in guiding a facility by taking initiative and problem-solving.
  • Maintains a professional disposition in all guests and staff interactions, and ensures operations are conducted in a safe and efficient manner.
  • Conflict resolution skills.
  • Excellent oral and written communication skills.
  • Ability to solve problems logically and make decisions in unique situations.
  • Knowledge of food and beverage service is an asset.
  • Bear aware training is considered an asset.

Please note: A criminal record check will be required as part of the hiring process.

  • Hummingbird Lodge Operations Manager

    1 month ago

    Nelson, Canada WhiteWater Ski Resort Full time

    Job Title: Hummingbird Lodge Team LeadLocation: Hummingbird Lodge & CampgroundDepartment: Hummingbird Lodge & CampgroundReports to: Hummingbird Lodge & Campground SupervisorEmployment Status/Type: Full-time, Seasonal (Nov-April)Compensation: $ (DOE) alongside further employee perks and benefits.Job Synopsis:Under the guidance and supervision of the...

  • Hummingbird Lodge Operations Manager

    1 month ago

    Nelson, Canada WhiteWater Ski Resort Full time

    Job Title: Hummingbird Lodge Team LeadLocation: Hummingbird Lodge & CampgroundDepartment: Hummingbird Lodge & CampgroundReports to: Hummingbird Lodge & Campground SupervisorEmployment Status/Type: Full-time, Seasonal (Nov-April)Compensation: $ (DOE) alongside further employee perks and benefits.Job Synopsis:Under the guidance and supervision of the...

  • Hummingbird Lodge Operations Manager

    2 weeks ago

    Nelson, Canada WhiteWater Ski Resort Full time

    Job Title: Hummingbird Lodge Operations ManagerLocation: Hummingbird Lodge & CampgroundDepartment: Hummingbird Lodge & CampgroundReports to: Hummingbird Lodge & Campground SupervisorEmployment Status/Type: Full-time, Seasonal (Nov-April)Compensation: $ (DOE) alongside further employee perks and benefits.JOB SYNOPSIS:Under the guidance and supervision of the...

  • Hummingbird Lodge Team Lead

    2 months ago

    Nelson, Canada WhiteWater Ski Resort Full time

    Job Title: Hummingbird Lodge Team leadLocation: Hummingbird Lodge & Campground Department: Hummingbird Lodge & Campground Reports to: Hummingbird Lodge & Campground Supervisor Employment Status/Type: Full-time, Seasonal (Nov-April) Compensation: $ (DOE)  alongside further employee perks and benefits. JOB SYNOPSIS: Under the guidance and supervision of the...

  • Hummingbird Lodge Team Lead

    4 weeks ago

    Nelson, Canada WhiteWater Ski Resort Full time

    Job Title: Hummingbird Lodge Team LeadLocation: Hummingbird Lodge & CampgroundDepartment: Hummingbird Lodge & CampgroundReports to: Hummingbird Lodge & Campground SupervisorEmployment Status/Type: Full-time, Seasonal (Nov-April)Compensation: $ (DOE) alongside further employee perks and benefits.Job Summary:As a key member of the Hummingbird Lodge team, the...

  • Hummingbird Lodge Team Lead

    4 weeks ago

    Nelson, Canada WhiteWater Ski Resort Full time

    Job Title: Hummingbird Lodge Team LeadLocation: Hummingbird Lodge & CampgroundDepartment: Hummingbird Lodge & CampgroundReports to: Hummingbird Lodge & Campground SupervisorEmployment Status/Type: Full-time, Seasonal (Nov-April)Compensation: $ (DOE) alongside further employee perks and benefits.Job Summary:As a key member of the Hummingbird Lodge team, the...

  • Hummingbird Lodge Team Lead

    3 weeks ago

    Nelson, Canada WhiteWater Ski Resort Full time

    Job Title: Hummingbird Lodge Team LeadLocation: Hummingbird Lodge & CampgroundDepartment: Hummingbird Lodge & CampgroundReports to: Hummingbird Lodge & Campground SupervisorEmployment Status/Type: Full-time, Seasonal (Nov-April)Compensation: $ (DOE) alongside further employee perks and benefits.JOB SYNOPSIS:Under the guidance and supervision of the...

  • Janitor (Day & Evening)

    3 weeks ago

    Nelson, Canada WhiteWater Ski Resort Full time

    Job Title: Janitor Location: Whitewater Ski Resort Department: Indoor – Front Of House Reports to: Front of House Supervisor/Assistant Employment Status/Type: Seasonal- Part Time/Full Time November To April (Weather Dependent) Compensation: $ - $ (DOE) alongside further employee perks and benefits. _____________________________________________________...

  • Janitor (Day & Evening)

    3 months ago

    Nelson, Canada WhiteWater Ski Resort Full time

    Job Title: Janitor Location: Whitewater Ski Resort  Department: Indoor – Front Of House  Reports to: Front of House Supervisor/Assistant  Employment Status/Type: Seasonal- Part Time/Full Time November To April (Weather Dependent)  Compensation: $ - $ (DOE) alongside further employee perks and benefits....

  • Glory Lodge Cook

    4 weeks ago

    Nelson, Canada WhiteWater Ski Resort Full time

    About the RoleWe are seeking a skilled and enthusiastic individual to join our team as a Cook at Glory Lodge, a satellite lodge located near Whitewater. As a key member of our hospitality team, you will be responsible for providing exceptional guest experiences and ensuring the highest standards of food quality and service.Key ResponsibilitiesPrepare and...

  • Glory Lodge Cook

    4 weeks ago

    Nelson, Canada WhiteWater Ski Resort Full time

    About the RoleWe are seeking a skilled and enthusiastic individual to join our team as a Cook at Glory Lodge, a satellite lodge located near Whitewater. As a key member of our hospitality team, you will be responsible for providing exceptional guest experiences and ensuring the highest standards of food quality and service.Key ResponsibilitiesPrepare and...

  • Glory Lodge Culinary Specialist

    1 month ago

    Nelson, Canada WhiteWater Ski Resort Full time

    Glory Lodge Cook OpportunityWe are seeking a skilled and versatile individual to join our team at Glory Lodge, a satellite lodge located near the bottom of the Glory Chair at WhiteWater Ski Resort. As a cook, you will play a crucial role in providing an exceptional guest experience by preparing and serving delicious meals and snacks.Key...

  • Glory Lodge Culinary Specialist

    1 month ago

    Nelson, Canada WhiteWater Ski Resort Full time

    Glory Lodge Cook OpportunityWe are seeking a skilled and versatile individual to join our team at Glory Lodge, a satellite lodge located near the bottom of the Glory Chair at WhiteWater Ski Resort. As a cook, you will play a crucial role in providing an exceptional guest experience by preparing and serving delicious meals and snacks.Key...

  • Glory Lodge Culinary Specialist

    4 weeks ago

    Nelson, Canada WhiteWater Ski Resort Full time

    Glory Lodge Cook OpportunityWe are seeking a skilled and versatile individual to join our team at Glory Lodge, a satellite lodge located near the bottom of the Glory Chair at WhiteWater Ski Resort. As a cook, you will play a vital role in providing an exceptional guest experience by preparing and serving delicious meals and snacks.Key...

  • Glory Lodge Culinary Specialist

    4 weeks ago

    Nelson, Canada WhiteWater Ski Resort Full time

    Glory Lodge Cook OpportunityWe are seeking a skilled and versatile individual to join our team at Glory Lodge, a satellite lodge located near the bottom of the Glory Chair at WhiteWater Ski Resort. As a cook, you will play a vital role in providing an exceptional guest experience by preparing and serving delicious meals and snacks.Key...

  • Glory Lodge Culinary Specialist

    3 weeks ago

    Nelson, Canada WhiteWater Ski Resort Full time

    Are you a multitasking master with a passion for guest relations, cash handling, menu planning, and cooking? We're looking for a talented individual to join our team at Glory Lodge, a cozy satellite lodge located near the bottom of the Glory Chair. As a member of our hospitality and culinary team, you'll have the opportunity to showcase your skills and...

  • Glory Lodge Culinary Specialist

    2 weeks ago

    Nelson, Canada WhiteWater Ski Resort Full time

    Job Summary:As a Glory Lodge Culinary Specialist, you will be responsible for providing exceptional guest experiences through your culinary skills and multitasking abilities. Your day will be filled with a variety of tasks, including guest relations, cash handling, menu planning, prep work, and cooking.Key Responsibilities:Prepare and cook meals for...

  • Glory Lodge Culinary Specialist

    2 weeks ago

    Nelson, Canada WhiteWater Ski Resort Full time

    Job Summary: We are seeking a skilled and versatile individual to join our team at Glory Lodge as a Cook. As a key member of our food and beverage team, you will be responsible for preparing and serving high-quality meals to our guests.Key Responsibilities:Prepare and cook a variety of dishes for our guestsAssist with menu planning and inventory...

  • Hotel Operations Manager

    3 weeks ago

    Fort Nelson, Canada Holloway Lodging Limited Partnership - Super 8 Fort Nelson Full time

    Hotel Operations ManagerHolloway Lodging Limited Partnership - Super 8 Fort Nelson is seeking a skilled Hotel Operations Manager to oversee the housekeeping department. The ideal candidate will have experience in establishing operational procedures, planning and coordinating activities, and ensuring safety standards are met.Key Responsibilities:Establish and...

  • Hotel Operations Manager

    7 days ago

    Fort Nelson, Canada Holloway Lodging Limited Partnership - Super 8 Fort Nelson Full time

    As a key member of the Holloway Lodging Limited Partnership - Super 8 Fort Nelson team, the successful candidate will be responsible for overseeing the daily operations of the housekeeping department.Key responsibilities include establishing and maintaining operational procedures, planning and coordinating activities of housekeeping supervisors and crews,...