Travel Sales Representative

1 month ago


Montreal, Quebec, Canada Teleperformance Full time

About the Role

We are seeking a highly skilled Travel Sales Representative to join our team at Teleperformance. As a key member of our customer experience management team, you will be responsible for providing exceptional service to our customers, answering their travel-related inquiries, and selling travel options to meet their needs.

Key Responsibilities

  • Answer incoming calls and emails from customers, providing accurate information and solutions to their travel-related queries.
  • Utilize our GDS platform to research travel rates, destinations, and options for customers.
  • Effectively turn customer inquiries into sales, meeting revenue and close rate goals.
  • Provide exceptional customer service, ensuring a superior experience for our customers.
  • Accurately track and report call types and service issues.

What We Offer

  • A competitive compensation package, including an additional premium for a second language.
  • Medical and dental benefits plans, as well as an Employee Assistance Program.
  • Opportunities for career advancement and professional growth.
  • A dynamic and supportive work environment.

Requirements

  • High school degree or equivalent (required).
  • Two years of customer sales, upsales, telemarketing, and service experience (required).
  • Two years of corporate or leisure travel industry experience (required).

About Teleperformance

Teleperformance is the world leader in customer experience management, connecting the biggest and most respected brands on the planet with their customers. We are committed to providing an environment that promotes happiness from the inside out, valuing and inspiring our employees to learn, teach, and grow.

Equal Opportunity Employer

Teleperformance is an Equal Opportunity Employer, welcoming and encouraging applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.



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