Support Analyst

1 month ago


Vaughan, Ontario, Canada Kelly Services, Inc. Full time
Job Title: Support Analyst

Kelly Services, Inc. is seeking a highly skilled Support Analyst to join our team. As a Support Analyst, you will be responsible for providing exceptional customer service to our clients, resolving technical issues, and ensuring seamless communication with our team.

Key Responsibilities:
  • Provide technical support to clients via phone, email, and chat
  • Resolve technical issues related to hardware, software, and network connectivity
  • Collaborate with internal teams to resolve complex technical issues
  • Document and track technical issues and resolutions
  • Stay up-to-date with industry trends and technologies to provide expert-level support
Requirements:
  • Minimum 3 years of experience in technical support or a related field
  • Strong technical skills, including knowledge of hardware, software, and network connectivity
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • High school diploma or equivalent required; degree in computer science or related field preferred
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

Kelly Services, Inc. is an equal opportunity employer committed to diversity and inclusion. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional customer service.



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