Customer Service Representative
4 weeks ago
Job Summary:
We are seeking a highly skilled Customer Service Representative to join our team at SGS Canada Inc. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients, ensuring their needs are met and exceeded.
Responsibilities:
- Provide timely and effective customer service to internal and external clients
- Respond to customer inquiries and resolve issues in a professional and courteous manner
- Maintain accurate records and files related to customer interactions
- Collaborate with other departments to ensure seamless delivery of services
- Develop and maintain strong relationships with clients to ensure long-term satisfaction
Requirements:
- High school diploma or equivalent required
- 1-3 years of experience in a customer service role
- Excellent communication and problem-solving skills
- Ability to work well under pressure and prioritize multiple tasks
- Proficiency in Microsoft Office and other software applications
What We Offer:
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
How to Apply:
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application today.
SGS Canada Inc. is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and accessible work environment for all employees.
Accommodations:
SGS Canada Inc. is committed to providing accommodations for people with disabilities during the hiring process. If you require accommodations, please let us know in your application.
Language:
English (75%) and French (25%)
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