Customer Service Representative

3 weeks ago

MontréalEst, Quebec, Canada SGS Canada Inc Full time
Job Description:

At SGS Canada Inc., we are seeking a highly skilled and detail-oriented Customer Service Representative to join our team. As a key member of our customer service department, you will be responsible for providing exceptional support to our clients through various communication channels, including phone, email, and in-person interactions.

Key Responsibilities:
  • Receive and process customer requests for services in a timely and efficient manner.
  • Prepare and provide customers with reports, certificates, and documents for the services performed by SGS personnel.
  • Check work instructions, method code, reporting, pricing, and invoicing instructions with respect to sales quotations, client instructions, and client profile information.
  • Maintain filing systems and enter client-supplied data into the database system to produce sample labels, work orders, and various reports.

Requirements:
  • Minimum of a High School Diploma or a General Educational Development equivalency (GED).
  • Post-secondary education in a recognized administration or science program would be an asset.
  • 1-3 years of previous working experience in an administrative-related role.

Skills and Qualifications:
  • Excellent verbal and written communication skills, including grammar and composition.
  • Able to work well with others and independently.
  • Proven time management skills and a strong attention to detail.
  • Familiarity with Oracle applications would be an asset.

About SGS Canada Inc:
SGS Canada Inc. is an equal opportunity employer and is committed to achieving greater accessibility by providing accommodation for people with disabilities during our hiring process. Accommodations are available on request for qualified candidates during each stage of the recruitment process.

  • Customer Service Representative

    4 weeks ago

    Montréal-Est, Quebec, Canada SGS Canada Inc Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at SGS Canada Inc. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients, ensuring their needs are met and exceeded.Responsibilities:- Provide timely and...

  • Customer Service Representative

    1 month ago

    Montréal-Est, Quebec, Canada American Iron & Metal Full time

    About the RoleWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at American Iron & Metal. As a key member of our front desk team, you will be responsible for ensuring the reception area is safe, clean, and welcoming to our visitors.Key ResponsibilitiesRespond to visitors, calls, and emails in a...

  • Post Office Assistant

    4 weeks ago

    Montréal-Est, Quebec, Canada Canada Post Corp Full time

    Job SummaryCanada Post Corp is seeking a highly motivated and customer-focused Post Office Assistant to join our team. As a Post Office Assistant, you will be responsible for providing exceptional customer service to our clients, processing mail and packages, and maintaining a safe and efficient work environment.Key ResponsibilitiesCustomer Service: Provide...

  • Customer Service Team Lead at AIM Kenny U-Pull

    2 weeks ago

    Montréal-Est, Quebec, Canada AIM Kenny U-Pull Full time

    Job OverviewAim Kenny U-Pull is seeking an experienced customer service professional to join our team as a Branch Manager Assistant. This role offers an exciting opportunity to lead and develop a high-performing team, drive business growth, and deliver exceptional customer experiences.About the RoleWe are looking for a results-driven and customer-focused...

  • Technical Sales Representative

    1 month ago

    Montréal-Ouest, Quebec, Canada John Brooks Company Full time

    Job Title: Technical Sales RepresentativeWe are seeking a highly skilled and experienced Technical Sales Representative to join our team at John Brooks Company. As a Technical Sales Representative, you will be responsible for providing exceptional field technical sales support to our customers in various markets and industries.Key Responsibilities:Provide...

  • IT Service Centre Leadership

    2 weeks ago

    Montréal-Est, Quebec, Canada American Iron & Metal Full time

    About the RoleAmerican Iron & Metal is seeking a highly skilled IT Service Centre Leadership professional to lead our local support teams and outsourcing partners in ensuring customer satisfaction while adhering to desired IT standards and norms. As a key member of our IT team, you will be responsible for developing and maintaining a high-performance support...

  • IT Service Centre Director

    2 weeks ago

    Montréal-Est, Quebec, Canada American Iron & Metal Full time

    Job SummaryAmerican Iron & Metal is seeking a highly skilled and experienced Director, IT Service Centre to lead our local support teams and outsourcing partners, ensuring customer satisfaction while adhering to desired IT standards and norms.Key ResponsibilitiesDevelop and maintain a high-performance support team on a daily basis, ensuring that incidents,...

  • IT Service Centre Director

    4 weeks ago

    Montréal-Est, Quebec, Canada American Iron & Metal Full time

    About the RoleAmerican Iron & Metal is seeking a highly skilled IT Service Centre Director to lead our local support teams and outsourcing partners in ensuring customer satisfaction while adhering to desired IT standards and norms.Key ResponsibilitiesDevelop and maintain a high-performance support team on a daily basis, ensuring that incidents, service...

  • IT Service Centre Director

    4 weeks ago

    Montréal-Est, Quebec, Canada American Iron & Metal Full time

    About the RoleAmerican Iron & Metal is seeking a highly skilled IT Service Centre Director to lead our local support teams and outsourcing partners in delivering exceptional customer satisfaction while adhering to desired IT standards and norms.Key ResponsibilitiesDevelop and maintain a high-performance support team on a daily basis, ensuring that incidents,...

  • IT Service Centre Manager

    1 week ago

    Montréal-Est, Quebec, Canada American Iron & Metal Full time

    Company OverviewAmerican Iron & Metal is a family-owned company and a global leader in the metal recycling industry with over 125 sites and 4000 employees worldwide.We have continued to thrive for decades thanks to our employees' dedication and customer trust.Salary and BenefitsThe successful candidate will receive a competitive salary, including benefits...

  • IT Director, Service Centre

    3 weeks ago

    Montréal-Est, Quebec, Canada American Iron & Metal Full time

    Company OverviewAmerican Iron & Metal is a leading metal recycling company with a strong presence globally. With over 125 sites and 4000 employees, we have been successful for eight decades.Job SummaryWe are seeking an experienced IT Director to lead our service centre operations. The successful candidate will have a strong background in IT service...

  • Commercial Representative

    1 month ago

    Montréal-Ouest, Quebec, Canada RDTS inc. Full time

    Job Title: Commercial RepresentativeAre you looking for a job with flexibility and autonomy? We are currently seeking a Commercial Representative to join our team.Key Responsibilities:Utilize sales techniques to increase salesCollaborate with store managers to maintain good working relationshipsPrepare reports and summaries of work performedPerform other...

  • IT Service Centre Manager

    5 days ago

    Montréal-Est, Quebec, Canada American Iron & Metal Full time

    Company OverviewAmerican Iron & Metal (AIM) is a family-owned global leader in metal recycling, with over 125 sites and 4000 employees worldwide.We have prospered for eight decades thanks to employee dedication and customer trust. Our entrepreneurial spirit has evolved into a multifaceted company with divisions including metal recycling, decommissioning,...

  • Truck Driver Class 1

    1 month ago

    Montréal-Est, Quebec, Canada American Iron and Metal Full time

    Job Opportunities We are seeking a skilled Class 1 driver to transport metals to our customers and the AIM site. Responsibilities: * Transport metals to various customers and the AIM site * Conduct verification rounds before departing * Participate in loading and unloading the trailer * Ensure adherence to safety standards * Operate different types of...

  • Dry Disaster Recovery Lead

    7 days ago

    Montréal-Est, Quebec, Canada On Side Restoration Full time

    Compensation: 23-27$ / hour (full-time, permanent)Elevate your career in disaster recovery by joining On Side Restoration as a Dry Disaster Recovery Lead. This rewarding role requires you to lead a team of experts in responding to water damage emergencies.With a focus on providing exceptional customer service and ensuring timely resolutions, you will be the...

  • Senior Transportation Director

    4 weeks ago

    Montréal-Est, Quebec, Canada American Iron & Metal Full time

    About the RoleAmerican Iron & Metal is seeking a Senior Transportation Director to lead our domestic transportation department, responsible for the transportation of several million tons of materials from over 40 locations in North America annually. The successful candidate will have a strong focus on sustaining superior customer service and performance...

  • Branch Operations Manager

    1 week ago

    Montréal-Est, Quebec, Canada AIM Kenny U-Pull Full time

    Company OverviewAIM Kenny U-Pull, a leading global metal recycling company, is seeking an experienced Branch Operations Manager to join their team. With over 125 site locations worldwide and a commitment to exceptional customer service, this is an exciting opportunity for a skilled professional to make a meaningful impact.

  • Branch Management Opportunity

    5 days ago

    Montréal-Est, Quebec, Canada AIM Kenny U-Pull Full time

    Job OverviewAiming to become a leading player in the metal recycling industry, AIM Kenny U-Pull is seeking an experienced Branch Manager to join our team. As a key member of our management team, you will play a crucial role in driving business growth and ensuring exceptional customer service.

  • IT Support Specialist

    1 month ago

    Montréal-Est, Quebec, Canada American Iron and Metal Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented IT Support Specialist to join our team. This role is crucial in providing exceptional customer service to our internal teams, ensuring they have the support they need to leverage technology effectively.Key ResponsibilitiesRespond to internal IT support requests via phone, email, and ticketing...

  • Senior Transportation Director

    4 weeks ago

    Montréal-Est, Quebec, Canada American Iron & Metal Full time

    About the RoleAmerican Iron & Metal is seeking a highly experienced Senior Transportation Director to lead our domestic transportation department in North America. As a key member of our team, you will be responsible for overseeing the transportation of millions of tons of materials annually, ensuring superior customer service and performance while driving...