Optical Lab Operations Director

6 days ago


Burnaby, British Columbia, Canada Hoya Full time
Job Overview

Hoya Vision Care Canada is a leading manufacturer of high-quality eyeglass lenses, with a passion for innovation and excellence. As a passionate leader in optical technology, we strive to bring the best possible vision care solutions to eye care professionals.

About the Role

We are currently hiring a Lab Manager in Vancouver, British Columbia. This is a full-time position that requires a strong leader who can manage a team effectively, ensure maximum productivity, and meet multiple priorities.

Key Responsibilities:
  • Work directly with the Customer Service team and accounts to troubleshoot, remedy, and prevent quality issues.
  • Manage appropriate staffing levels within site, ensuring sufficient manpower to support changing conditions of production.
  • Ensure policies and procedures are followed for production efficiency, safety, and compliance with company guidelines.
  • Analyze and resolve work-related problems or assist employees in solving work-related problems.
  • Reviews and analyzes internal systems (DVI), audit, breakages, and KPI reports for delivery on time, yield, and jobs over 5 days determining the cause of quality or production issues.
  • Manage staff concerns and issues promptly in a fair and transparent manner and bring resolution.

Requirements:
  • Post-secondary degree or diploma or equivalent combination in production, manufacturing, and management experience.
  • A minimum of 5 years current experience in a leadership/management role in a production and/or optical environment.
  • Strong management and leadership skills – effectively managing a team ensuring maximum productivity and engagement; working under time constraints; managing completion of complex job orders with the ability to multi-task and meet/manage multiple priorities.
  • Computer literate (intermediate MS Office Suite skills: with focus on MS Word, Excel, and Outlook).
  • Thorough technical knowledge of Optical principles and lab processes, equipment, and maintenance.

What We Offer:
  • A competitive salary range between $60,000 - $80,000 per annum based on qualifications and experience.
  • Health/Dental/Vision Insurance.
  • Tuition Reimbursement.
  • RRSP Matching.
  • PTO and Paid Holidays.
  • And more

About Us:

HOYA Vision Care Canada is an equal opportunity employer.

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