Senior Living Operations Manager
3 weeks ago
About the Role:
The General Manager is a pivotal position at Aspira Carolina Retirement Living, responsible for leading our compassionate and dynamic team. This role is the heart and soul of our community, driving and sustaining a culture that inspires our core values – positivity, accountability, community, and caring.
Key Responsibilities:
- Build a high-performing management team
- Lead an interdisciplinary team of Managers, Sales Consultants, and Front Line employees
- Plan, coordinate, direct, and monitor the effectiveness of overall operational activities
- Develop short and long-term operational plans for efficient operation
- Provide support and direction to the team to achieve targeted occupancy, Net Operating Income, and Operating Margin
- Ensure site-level compliance with all applicable provincial regulations
- Collaborate with internal resources to ensure an optimum working environment
- Partner with the Director of Wellness and Sales Advisor to create and execute a strong outreach strategy
- Foster positive community partnerships with health and service providers, business leaders, civic officials, and other community agencies
Requirements:
- Bachelor's degree in Business Administration, Hotel Management, or a related field
- 3-5 years of progressive leadership experience in retirement living, hospitality, or a similar sector
- Proven track record of effective team management, budget management, and operational excellence
- Experience in sales and marketing, crucial for driving occupancy and engaging the community
- Excellent verbal and written communication skills
About Us:
Aspira Carolina Retirement Living is committed to creating an inclusive environment where all team members and residents feel like they belong. We seek applicants with diverse backgrounds and have a wide range of abilities. Sienna provides an accessible candidate experience.
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