Administrative Operations Manager

4 days ago


Stratford, Ontario, Canada Aspira Carolina Retirement Living Full time

Aspira Carolina Retirement Living is seeking an exceptional Administrative Operations Manager to join our team. In this key management position, you will play a pivotal role in overseeing the day-to-day administrative functions and processes at our Long Term Community or Retirement Residence.

The successful candidate will be responsible for creating an enriching experience for both Team Members and Residents, fostering an environment where every individual feels valued and cared for. This includes overseeing Resident Accounts, Accounting procedures, processes and records, bi-weekly payroll submissions, and other administrative functions.

We offer a competitive salary of $63,000 - $75,000 per year, depending on experience. Our comprehensive benefits package includes health & dental benefits, RRSP with employer match, Share Ownership and Reward Program (SOAR), Employee Share Purchase Plan with company match, and continuous learning and growth opportunities.

Key Responsibilities:

  • Facilitate the move-in and discharge processes for residents and their families, ensuring compliance with organizational and legal standards
  • Handle the processing of annual rent and additional charges to residents' accounts
  • Generate billing for residents, manage the reconciliation of invoices, payments, and tax documents
  • Assist residents in exploring financial assistance options, including access to power of attorney, public guardian trustee services, and updating health card and provincial documents
  • Address and resolve financial inquiries or concerns from residents, their families, and vendors
  • Keep precise records, provide monthly reports, and explain any discrepancies in accounts receivable and payable transactions
  • Overssee a petty cash system and trust fund for petty cash disbursements
  • Create and manage Purchase Orders and maintain purchase journals
  • Compile and submit bi-weekly payroll reports for timely payroll processing

Requirements:

  • Diploma in Business Administration, Accounting, or related discipline
  • Highly skilled in MS Office (Outlook, Excel, Word) with good understanding of HRIS, Yardi, and PCC systems
  • Exceptional organizational skills and meticulous attention to detail, consistently meeting deadlines
  • Rapid problem-solving abilities
  • Well-versed in payroll processes, including time and attendance systems, and HR practices
  • Knowledgeable about collective agreements and employment legislation related to pay

We are committed to creating an inclusive environment where all team members and residents feel like they belong. Sienna Senior Living is an equal opportunity employer and welcomes applications from diverse backgrounds.


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