Retail Operations Lead

7 days ago


Burlington, Ontario, Canada Best Buy Full time

At Best Buy, we're passionate about creating an amazing customer experience. As a Retail Operations Lead, you'll play a key role in driving sales growth and delivering exceptional results.

We're seeking an experienced leader with 2+ years of retail management experience to oversee our operations team. If you have a proven track record of achieving sales goals and managing operational expenses, we want to hear from you

Job Summary

The Retail Operations Lead is responsible for leading and coaching a team of specialists to deliver outstanding customer service and drive business results. This role requires strong leadership skills, excellent communication, and the ability to work collaboratively with cross-functional teams.

In this role, you'll:

  • Motivate and inspire your team to provide exceptional customer experiences
  • Cultivate a positive and inclusive team culture
  • Oversee store KPIs, including revenue, merchandising standards, inventory health, and health & safety
  • Maintain healthy profit and loss margins

We offer a competitive salary, with estimated annual earnings ranging from $65,000 to $90,000, depending on location and experience. Additionally, you'll enjoy flexible scheduling, employee discounts on awesome tech, and training programs to help you grow your career.

About Best Buy

As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country. Annually recognized as one of Canada's Top 100 Employers, our culture is built on inclusion, recognition, and passion for technology. We're committed to hiring a diverse and inclusive retail force who are knowledgeable and enthusiastic about tech.



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