![The Toronto-Dominion Bank (Canada)](https://media.trabajo.org/img/noimg.jpg)
Customer Experience Ambassador
1 month ago
About the Role
We are seeking a highly skilled Personal Banking Associate to join our team at The Toronto-Dominion Bank (Canada). In this role, you will have the opportunity to establish and maintain impactful relationships with our customers, providing them with exceptional service and support.
Key Responsibilities
- Engage customers in day-to-day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions.
- Understand customer needs and guide them to the right contact person for appropriate solutions, exercising good judgment in confidential matters.
- Build customer confidence in emerging digital banking trends by educating them on mobile, ATM, and online banking.
- Support frontline staff with scheduled cash and non-cash transactions, resolve critical issues, and report non-standard matters to management.
- Recommend improvements to work practices, branch operations, and processes to enhance customer experience and achieve operational excellence.
- Participate in the timely and accurate completion of business processes and procedures.
- Ensure prepared documentation is accurate, reflects business intentions, and is consistent with relevant regulations and TD's Code of Conduct and Ethics.
- Contribute to building a positive and equitable work environment by promoting team effectiveness, participating in personal performance development, and sharing industry knowledge to achieve common objectives.
Requirements
To be successful in this role, you will require a High School diploma and/or 1+ years of relevant experience. Additionally, you must be proficient in using MS Office (Word, Excel, and Outlook), branch software, and the internet. Knowledge of banking solutions and processes to advise customers is also essential.
About Us
The Toronto-Dominion Bank (Canada) is one of the world's leading global financial institutions, with over 95,000 colleagues delivering legendary customer experiences to over 27 million households and businesses in Canada, the United States, and around the world. We are committed to being a leader in customer experience and innovating to enhance the customer experience and build capabilities to shape the future of banking.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. The package includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.
Additional Information
We are an equal opportunities employer and welcome applications from diverse candidates. Please note that this job opportunity is subject to provincial regulation for employment purposes.
Colleague Development
We are committed to providing our colleagues with regular career, development, and performance conversations, as well as access to an online learning platform and mentoring programs to help them unlock future opportunities.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you have everything you need to succeed in your new role.
Languages
Remarque: Étant donné que cet affichage concerne de futurs postes vacants et qu'il servira à pourvoir de nombreux postes aux exigences comparables à l'avenir, nous invitons les candidats bilingues et francophones à poser leur candidature. Lorsqu'un poste sera à pourvoir, une évaluation des besoins en matière de langue sera effectuée pour déterminer si la connaissance d'une autre langue que le français est exigée.
-
Customer Service Ambassador
2 months ago
Pointe-Claire, Quebec, Canada beBee Professionals Full time $30,000 - $45,000We are seeking a highly skilled Customer Service Ambassador to provide exceptional service to our customers. As a key member of our team, you will be responsible for handling customer inquiries, resolving issues, and providing information about our products and services.Key Responsibilities:Provide timely and professional responses to customer inquiries via...
-
Customer Service Ambassador
3 months ago
Pointe-Claire, Quebec, Canada beBee Professionals Full time $30,000 - $45,000Customer Service Representative RoleWe are seeking a skilled Customer Service Representative to provide exceptional service to our customers at beBee Professionals in Pointe-Claire, Canada.Key Responsibilities:Respond to customer inquiries via various channels, ensuring timely and professional resolutions.Provide accurate information about products and...
-
Customer Experience Specialist
3 months ago
Pointe-Claire, Quebec, Canada beBee Professionals Full time $30,000 - $45,000Customer Service Representative RoleWe are seeking a skilled Customer Service Representative to provide exceptional service to our customers at beBee Professionals in Pointe-Claire, Canada.Key Responsibilities:Respond to customer inquiries via various channels, ensuring timely and professional resolutions.Provide accurate information about products and...
-
Customer Experience Representative
4 weeks ago
Pointe-Claire, Quebec, Canada Rogers Communications Full timeWe are seeking a dynamic and customer-focused Sales Associate to join our retail team at Rogers Communications. As a key member of our sales team, you will play a crucial role in delivering exceptional customer experiences and promoting our products and services.About the RoleKey Responsibilities: Enhance the retail experience by providing best-in-class...
-
Sales and Customer Experience Director
2 days ago
Pointe-Claire, Quebec, Canada Linen Chest Full timeOverviewThe Linen Chest company offers an exceptional opportunity for a dynamic professional to take on the role of Assistant Manager. With a focus on sales, customer service, and team leadership, this position is ideal for someone who thrives in a fast-paced environment.SalaryWe offer a competitive base salary of $60,000 per year, plus advantageous...
-
Customer Service Representative
4 weeks ago
Pointe-Claire, Quebec, Canada Mircom Group of Companies Full timeJoin Mircom Group of Companies as a Bilingual Customer Service RepresentativeWe are seeking an experienced and skilled Bilingual Customer Service Representative to join our team in Pointe Claire. As a key member of our customer service department, you will be responsible for providing exceptional support to our clients in both English and French.About the...
-
Pointe-Claire, Quebec, Canada beBee Professionals Full time $25,000 - $35,000Are you a customer-focused individual looking to advance your career in a fast-paced retail environment? BeBee Professionals in Pointe-Claire is seeking a skilled Cashier (m/f/d) to provide exceptional service and ensure a seamless shopping experience for our customers.About the Role:This full-time opportunity comes with a competitive hourly wage of $15.00...
-
Customer Experience Representative
4 weeks ago
Pointe-Claire, Quebec, Canada Randstad Full timeWe are seeking a highly skilled Service Coordinator to join our team at Randstad. As a Service Coordinator, you will play a crucial role in ensuring the quality and integrity of our installations.Our company prides itself on its family-run business model, which allows us to operate independently without franchise fees or limitations. This means we can focus...
-
Luxury Sales Ambassador
4 weeks ago
Pointe-Claire, Quebec, Canada BIJOUX BIRKS Full timeCompany OverviewBirks, a luxury jewellery store established in 1879, prides itself on quality, exclusivity, unique design, and exceptional service. We aim to build meaningful relationships with our clients through personal experiences.SalaryWe offer competitive earnings, including commissions and bonuses, ranging from $60,000 to $80,000 per year, depending...
-
Dining Experience Leader
2 months ago
Pointe-Claire, Quebec, Canada beBee Professionals Full time $35,000 - $45,000beBee Professionals is seeking a Dining Experience Leader to join our team in Pointe-Claire. In this role, you will be responsible for overseeing daily restaurant operations and ensuring a high level of customer satisfaction.Responsibilities:Supervise restaurant staff to maintain excellent customer service.Assist in training and onboarding new...
-
Dining Experience Leader
3 months ago
Pointe-Claire, Quebec, Canada beBee Professionals Full time $35,000 - $45,000Restaurant Supervisor RoleWe are seeking a skilled Restaurant Supervisor to oversee daily restaurant operations and ensure exceptional service for our guests at beBee Professionals in Pointe-Claire, Canada.Key Responsibilities:Lead a team of restaurant staff to deliver high-quality service and maintain a welcoming atmosphere.Collaborate with management to...
-
Customer Service Representative
2 months ago
Pointe-Claire, Quebec, Canada beBee Professionals Full time $25,000 - $35,000Customer Service Representative Job SummaryWe are seeking a highly motivated Customer Service Representative to join our team at beBee Professionals in Pointe-Claire. As a Customer Service Representative, you will be responsible for providing exceptional customer service, taking orders, and preparing food items to meet our high standards.Key...
-
Customs Trade Specialist
1 month ago
Pointe-Claire, Quebec, Canada Randstad Canada Full timeJob Title: Licensed Customs BrokerAbout the Role:We at Randstad Canada are seeking a highly skilled and experienced Licensed Customs Broker to join our team in the import department. The ideal candidate will have in-depth knowledge of customs regulations, tariffs, and classifications.Responsibilities:Maintain carnets, licenses, and other documentsHandle...
-
Customer Service Representative
2 months ago
Pointe-Claire, Quebec, Canada beBee Professionals Full time $25,000 - $35,000Job Description:beBee Professionals in Pointe-Claire is seeking a highly motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and organized checkout area.Key Responsibilities:Process customer...
-
Customer Service Liaison
2 weeks ago
Pointe-Claire, Quebec, Canada Kelly Professional & Industrial Full timeJob OverviewKelly Professional & Industrial is seeking a highly skilled Customer Service Liaison to join our team. As a key member of our customer-facing department, you will play a critical role in promoting quality customer service and driving business growth within the branch location.Key Responsibilities:You will serve as the primary point of contact for...
-
Customer Service Coordinator
3 weeks ago
Pointe-Claire, Quebec, Canada Cummins Inc. Full timeAt Cummins Inc., we are seeking a Customer Service Coordinator to join our team. This is an exciting opportunity to work in a fast-paced environment and provide top-notch customer service. As a Customer Service Coordinator, you will be the primary point of contact for customers, responding to their inquiries and resolving issues in a timely and professional...
-
Customer Service Representative
2 months ago
Pointe-Claire, Quebec, Canada beBee Professionals Full time $35,000 - $55,000beBee Professionals is seeking a highly motivated and customer-focused Sales Associate to join our team in Pointe-Claire. As a key member of our sales team, you will be responsible for providing exceptional customer service, maintaining a thorough knowledge of our products, and contributing to the overall success of our store.Key Responsibilities:Assist...
-
Customer Service Specialist
3 months ago
Pointe-Claire, Quebec, Canada beBee Professionals Full time $35,000 - $55,000We are seeking a highly motivated and customer-focused Sales Associate to join our team at beBee Professionals in Pointe-Claire, Canada.Key Responsibilities:Provide exceptional customer service and assist customers with their purchases.Maintain a thorough knowledge of products and promotions to offer accurate information and recommendations.Process...
-
Customer Service Representative
2 weeks ago
Pointe-Claire, Quebec, Canada Randstad Full timeWe are seeking a Customer Service Representative to join our team at Randstad in Dorval. This role will involve working closely with various departments to ensure seamless product availability and efficient order processing.Key Responsibilities:Responding to customer inquiries via phone and emailProcessing orders from entry to invoicingProviding accurate...
-
Global Business Development Ambassador
2 weeks ago
Pointe-Claire, Quebec, Canada marcus evans Group Full timeAs a member of the marcus evans Group, a leading global business intelligence and event marketing company, we are seeking a highly motivated Business Development Associate to join our team.The ideal candidate will have exceptional skills in generating new leads, managing client relationships, and driving revenue growth. This is an excellent opportunity for a...