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Security Officer

1 month ago

Toronto, Ontario, Canada Paladin Security Full time

Are you a customer-focused individual with excellent communication skills? Do you thrive in dynamic environments and enjoy providing exceptional service to others? We are seeking a Security Officer - Customer Service Specialist to join our team at Shops at Don Mills in North York, Ontario.

About the Role:

We are looking for a detail-oriented and organized Security Officer who can maintain a visible presence on site, ensuring a safe and welcoming environment for our clients. As a Security Officer - Customer Service Specialist, you will be responsible for delivering top-notch customer service, handling incidents, and enforcing access control procedures.

Key Responsibilities:

  • Maintain compliance with property standards, rules, and regulations
  • Provide excellent customer service, responding to inquiries and resolving issues promptly
  • Write reports and investigate routine incidents, as well as respond to emergencies
  • Enforce access control procedures and deal with trespassers and unauthorized persons in a fair and safe manner
  • Assist with Fire & Life Safety inspections and maintain a detailed memo book

Requirements:

  • Possess a valid G Class driver's license
  • Standard First Aid & CPR Level C certification
  • Use of Force training
  • Management of Aggressive Behavior (MOAB) certification
  • Basic Security Officer Training
  • A Valid Ontario Security Guard License
  • Paladin's online WHMIS and Custom Service certifications

Benefits:

  • Average salary: $18.60 per hour
  • Overtime is Averaging Agreement (AA) after 88 hours
  • Opportunity to work in a dynamic and supportive team environment

About Us:

We are Paladin Security, a diverse workforce committed to a workplace culture of respect, inclusion, and diversity. We believe in promoting from within, respecting people and their differences, providing high-quality service, and always having fun. If you think you have what it takes to join our team, we want to meet you.