Senior Retail Operations Manager
3 weeks ago
Job Title: Senior Retail Operations Manager
Job Summary: We are seeking a highly skilled Senior Retail Operations Manager to join our team at Golden Harbor Trading Inc. As a key member of our management team, you will be responsible for overseeing the daily operations of our retail establishment, ensuring seamless execution of our business strategies, and driving sales growth.
Key Responsibilities:
- Direct and control daily operations to meet sales targets and customer satisfaction goals.
- Plan and organize daily operations to optimize efficiency and productivity.
- Manage staff and assign duties to ensure effective team performance.
- Study market research and trends to determine consumer demand and competitor activity.
- Locate, select, and procure merchandise for resale.
- Plan budgets and monitor revenues and expenses to ensure financial stability.
- Resolve issues that may arise, including customer requests, complaints, and supply shortages.
- Recruit, hire, and supervise staff and/or volunteers.
- Conduct performance reviews to ensure staff development and growth.
Requirements:
- 2 years to less than 3 years of experience in retail operations management.
- Excellent leadership and communication skills.
- Ability to work under pressure and meet tight deadlines.
- Client focus, organized, and team player.
Benefits:
- Free parking available.
- Permanent employment.
- 35 hours per week.
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