Senior Retail Operations Manager
19 hours ago
Job Description:
Golden Harbor Trading Inc is seeking a seasoned Senior Retail Operations Manager to lead our retail team. As a key member of our management team, you will be responsible for overseeing daily operations, managing staff, and driving sales growth.
About the Role:
- This is a permanent position with an estimated salary of $65,000 - $80,000 per year.
- The successful candidate will have at least 2 years of experience in a similar role and possess excellent leadership and communication skills.
- You will be working in a fast-paced environment with tight deadlines and high expectations.
Key Responsibilities:
- Direct and control daily operations to ensure seamless customer service and efficient use of resources.
- Plan and organize daily operations to meet sales targets and drive business growth.
- Manage and motivate a team of 3-4 people to achieve their best performance.
- Study market research and trends to determine consumer demand and identify opportunities for growth.
- Locate, select, and procure merchandise for resale to meet customer demands.
- Plan budgets and monitor revenues and expenses to ensure financial sustainability.
- Resolve issues that may arise, including customer requests, complaints, and supply shortages.
- Recruit, hire, and supervise staff to maintain a high-performing team.
- Conduct regular performance reviews to evaluate employee progress and provide feedback.
Requirements:
- Bachelor's degree in Business Administration or related field.
- At least 2 years of experience in a similar role with a proven track record of success.
- Excellent leadership, communication, and problem-solving skills.
- Able to work under pressure with tight deadlines and high expectations.
- Proficient in Microsoft Office Suite and Adobe Acrobat Reader.
- Ability to multitask and prioritize tasks effectively.
- Client-focused and organized with a strong attention to detail.
- A team player with a positive attitude and strong work ethic.
Benefits:
- Competitive salary range of $65,000 - $80,000 per year.
- Free parking available on-site.
- Diversity and cross-cultural training provided to create a welcoming work environment.
- Ongoing professional development opportunities to enhance your skills and knowledge.
- A supportive and inclusive workplace culture that values diversity and promotes equality.
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