Senior Retail Operations Manager

19 hours ago


St John's, Newfoundland and Labrador, Canada Golden Harbor Trading Inc Full time

Job Description:


Golden Harbor Trading Inc is seeking a seasoned Senior Retail Operations Manager to lead our retail team. As a key member of our management team, you will be responsible for overseeing daily operations, managing staff, and driving sales growth.



About the Role:


  • This is a permanent position with an estimated salary of $65,000 - $80,000 per year.
  • The successful candidate will have at least 2 years of experience in a similar role and possess excellent leadership and communication skills.
  • You will be working in a fast-paced environment with tight deadlines and high expectations.


Key Responsibilities:


  1. Direct and control daily operations to ensure seamless customer service and efficient use of resources.
  2. Plan and organize daily operations to meet sales targets and drive business growth.
  3. Manage and motivate a team of 3-4 people to achieve their best performance.
  4. Study market research and trends to determine consumer demand and identify opportunities for growth.
  5. Locate, select, and procure merchandise for resale to meet customer demands.
  6. Plan budgets and monitor revenues and expenses to ensure financial sustainability.
  7. Resolve issues that may arise, including customer requests, complaints, and supply shortages.
  8. Recruit, hire, and supervise staff to maintain a high-performing team.
  9. Conduct regular performance reviews to evaluate employee progress and provide feedback.


Requirements:


  • Bachelor's degree in Business Administration or related field.
  • At least 2 years of experience in a similar role with a proven track record of success.
  • Excellent leadership, communication, and problem-solving skills.
  • Able to work under pressure with tight deadlines and high expectations.
  • Proficient in Microsoft Office Suite and Adobe Acrobat Reader.
  • Ability to multitask and prioritize tasks effectively.
  • Client-focused and organized with a strong attention to detail.
  • A team player with a positive attitude and strong work ethic.


Benefits:


  • Competitive salary range of $65,000 - $80,000 per year.
  • Free parking available on-site.
  • Diversity and cross-cultural training provided to create a welcoming work environment.
  • Ongoing professional development opportunities to enhance your skills and knowledge.
  • A supportive and inclusive workplace culture that values diversity and promotes equality.


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