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Technical Specialist Advisory
1 month ago
Scotiabank is seeking a highly skilled Technical Specialist Advisory to join our EUC Engineering team. As a key member of our team, you will contribute to the overall success of our global operations, ensuring specific individual goals, plans, and initiatives are executed and delivered in support of our business strategies and objectives.
Key Responsibilities:- Manage SCCM/Intune deployments to workstations, including troubleshooting failed installations and updates by remediating remotely.
- Use a proactive approach to troubleshoot SCCM/Intune deployments, understanding reasons for failure in our complex environment, so automation can be leveraged.
- Work with business line contacts spanning globally to set expectations, troubleshoot deployment issues, and understand requirements.
- Test and deploy newly created or updated SCCM/Intune applications across our DEV/UAT/Prod environments and provide feedback to internal teams.
- Understand vulnerability management reporting and be able to distill down as required to ensure accuracy.
- Utilize various reporting and data visualization tools to instill metric-driven priorities and report on status/progress.
- Serve as a liaison between the business community and the IT organization, including application owners and/or stakeholders to understand desktop application compatibility roadmaps/targets.
- Utilize data mining opportunities to facilitate new patching insights leveraging analytical tools such as Power BI, MS Access, SQL, with internal reporting tools.
- University degree or technical institute degree/certificate, or from a related discipline, or relevant work experience.
- Excellent working knowledge including minimum 5 years' experience with Microsoft System Centre Configuration Manager (SCCM), Intune, including creation of advertisements, collection updates, creating deployments, reviewing, and understanding of SCCM/Intune reports.
- Minimum of 5 years' experience troubleshooting SCCM/Intune deployment failures and remediation.
- Strong analytical and problem-solving skills.
- Excellent knowledge of Data Analysis from a Qualitative perspective.
- Results-oriented and highly motivated individual with excellent communication, interpersonal, and negotiation skills.
- Knowledge on Intune VMware and Active Directory.
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. We offer a range of benefits, including diversity, equity, inclusion, and allyship, accessibility and workplace accommodations, upskilling through online courses, cross-functional development opportunities, and tuition assistance, competitive rewards, and community engagement opportunities.
Working location condition: Hybrid
Location(s): Canada: Ontario: Toronto
