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Sales Development Representative
2 months ago
As a Sales Development Representative at Almag Aluminum, you will play a critical role in driving sales growth and customer satisfaction. This position requires a strong understanding of business operations and a passion for delivering exceptional customer experiences.
Key Responsibilities- Establish and maintain strong relationships with assigned accounts, understanding their business needs and providing tailored solutions.
- Collaborate with the Outside Sales Team to maximize sales penetration and achieve sales goals.
- Utilize consultative selling techniques to identify and capitalize on new business opportunities.
- Update CRM systems with accurate and timely information, ensuring seamless communication with internal stakeholders.
- Develop and maintain a deep understanding of market trends, competitor activity, and customer needs.
- Work closely with Engineering and Production teams to drive innovation and improve extrusion design, assembly, function, and price.
- Provide regular reports on quality requirements, market trends, and competitive information.
- Manage the Quote Log and adhere to established pricing guidelines.
- Process orders accurately and efficiently, ensuring timely delivery and customer satisfaction.
- Qualify potential customers and provide necessary information to the Credit Department.
- Investigate and resolve Non-Conformance Reports (NCRs) in a timely manner.
- Provide exceptional customer service, working closely with Production staff to ensure outstanding results.
- Contribute to a positive team environment, assisting colleagues as needed and promoting a culture of collaboration and excellence.
- Comply with all quality-related policies, procedures, and system requirements.
- Attend customer meetings and presentations as required.
- A competitive salary and bonus structure.
- A comprehensive benefits package, including health, dental, and life insurance.
- A profit-sharing program and education assistance.
- A wellness program and gym membership.
- A monthly social committee and team-building activities.