Regional Service Supervisor
4 weeks ago
Job Title: Regional Service Supervisor
Company: J.A. Robinson Pump Service
Job Summary:
We are seeking a highly skilled Regional Service Supervisor to join our team at J.A. Robinson Pump Service. As a Regional Service Supervisor, you will be responsible for managing a team of service technicians responsible for maintenance and repair services for petroleum dispensing equipment in various regions.
Key Responsibilities:
- Manage a team of service technicians to ensure timely and efficient completion of maintenance and repair services
- Develop and implement strategies to enhance customer satisfaction and loyalty
- Collaborate with cross-functional teams to ensure seamless service delivery
- Conduct site visits to assess equipment condition and provide recommendations for maintenance and repair
- Ensure adherence to health and safety policies and procedures
- Monitor and report on team performance, identifying areas for improvement and implementing corrective actions
- Develop and maintain relationships with customers to understand their needs and preferences
- Stay up-to-date with industry developments and best practices to ensure the team is equipped with the latest knowledge and skills
Requirements:
- Proven experience in a supervisory role, preferably in the petroleum industry
- Strong leadership and communication skills, with the ability to motivate and guide a team
- Excellent problem-solving and analytical skills, with the ability to think critically and make informed decisions
- Ability to work independently and as part of a team, with a strong focus on customer satisfaction
- Valid driver's license and clean abstract
About J.A. Robinson Pump Service:
J.A. Robinson Pump Service is a leading provider of pump service and repair solutions. We offer a challenging work environment with competitive compensation packages, above-standard medical benefits, and opportunities for professional growth and development.
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