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Pharmacy Operations Assistant
2 months ago
We are seeking a highly skilled and detail-oriented Pharmacy Assistant to join our team at Innomar Strategies. As a Pharmacy Assistant, you will play a vital role in supporting our pharmacists and pharmacy technicians in providing exceptional patient care.
Key Responsibilities- Assist pharmacists and pharmacy technicians in filling prescriptions and ensuring accurate dispensing.
- Provide excellent customer service to patients, responding to their inquiries and resolving any issues in a timely and professional manner.
- Enter, scan, and process prescriptions using our pharmacy software, maintaining accurate records and data.
- Verify that customers receive the correct prescription(s) and maintain a high level of accuracy in all tasks.
- Assist in maintaining a clean and organized pharmacy environment, adhering to safety protocols and standards.
- Answer phone calls and respond to inquiries from internal and external customers, providing accurate information and resolving issues efficiently.
- Screen telephone calls for pharmacists and provide support as needed.
- Order, receive, and maintain inventory of medications, ensuring accurate storage and handling.
- Prepare and process billings, claims, disbursements, and related documents, maintaining accurate records and deadlines.
- Review invoices and other documentation, ensuring accuracy and compliance.
- Pack and ship prescription orders according to established protocols, maintaining a high level of accuracy and efficiency.
- Maintain pharmacy records, including patient information and prescription data.
- Report Adverse Events in accordance with provincial regulatory standards and internal obligations.
- Assist in general housekeeping and administrative duties, supporting the overall operation of the pharmacy.
- High school diploma or equivalent required; pharmacy experience an asset.
- Proficiency in Kroll pharmacy software an asset.
- Proficiency in Microsoft Office applications (Outlook, Word, Excel) required.
- Organized with the ability to multi-task and maintain accuracy, with excellent communication and customer service skills.
- Ability to work independently and in a team environment, with excellent time management skills.
- Bilingualism (French/English) an asset.
- Working knowledge of pharmaceutical distribution industry required.
- Strong analytical and mathematical skills, with ability to communicate effectively both orally and in writing.
- Effective interpersonal and leadership skills, with ability to consistently meet deadlines.
- Previous experience in cold-chain distribution an asset.
- Previous experience with biological and/or cytotoxic medication and sterile preparation an asset.
- Excellent problem-solving skills, with ability to resolve issues effectively and efficiently.
- Knowledge of Microsoft Word, Excel, PowerPoint, and other Office Programs required.
- Ability to lift up to 50 lbs. as part of job duties.
Cencora is a leading healthcare company that provides innovative solutions to improve patient outcomes. We are committed to creating a highly inclusive culture that supports the well-being of our team members. Our comprehensive benefits package includes medical, dental, and vision care, as well as a range of wellness programs and resources.
We offer a variety of training programs and professional development opportunities to support your growth and career advancement. Our team is dedicated to making a positive impact in the lives of our patients and customers.
We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.
