Business Operations Manager

6 days ago


Coquitlam, British Columbia, Canada OCK TOUR LTD. Full time

We are seeking a skilled Reservations Supervisor to join our team at OCK TOUR LTD. in a challenging and rewarding role.

The ideal candidate will have at least 2 years of experience in travel agency management, with a focus on coordinating activities, establishing work schedules, and supervising staff. Strong communication and organizational skills are essential for this position.

About the Job

This is a permanent full-time opportunity, working approximately 30-40 hours per week. The successful candidate will be required to work in an office environment, utilizing computer systems and equipment to perform duties efficiently.

Responsibilities
  • Coordinate activities with other departments to ensure seamless service delivery;
  • Establish work schedules and procedures to optimize productivity;
  • Supervise staff, providing guidance and training as needed;
  • Prepare and submit reports to management;
  • Resolve work problems and provide technical advice to improve productivity and product quality;
  • Assist clients with special needs;
  • Co-ordinate and review work assignments;
  • Maintain operation of computer systems and equipment, arranging repair work as necessary;
  • Requisition materials and supplies.
Requirements

To be considered for this role, you must have:

  • A Secondary (high) school graduation certificate;
  • At least 2 years of experience in travel agency management;
  • Strong communication and organizational skills;
  • Ability to work independently and as part of a team;
  • Excellent problem-solving and analytical skills;
  • Knowledge of computer systems and equipment, including Microsoft Office software.
What We Offer

In exchange for your hard work and dedication, we offer a competitive salary of $45,000 - $55,000 per year, depending on experience. You will also receive benefits, including paid time off and opportunities for professional growth and development.

If you are a motivated and organized individual who is passionate about delivering exceptional customer service, please submit your application for this exciting opportunity.



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