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Telemarketing Team Lead

1 month ago

Mississauga, Ontario, Canada Instachew Full time
Job Summary

We are seeking a highly skilled Telemarketing Supervisor to join our team at Instachew. The successful candidate will be responsible for leading a team of sales professionals, driving sales growth, and ensuring exceptional customer service.

Key Responsibilities
  • Supervise and motivate a team of sales staff to achieve sales targets and provide excellent customer service.
  • Develop and implement sales strategies to drive business growth and increase revenue.
  • Conduct performance reviews and provide feedback to team members to improve their skills and productivity.
  • Manage inventory levels and ensure timely delivery of merchandise to customers.
  • Resolve customer complaints and issues in a professional and timely manner.
  • Collaborate with other departments to ensure seamless communication and coordination.
Requirements
  • Secondary (high) school graduation certificate.
  • 1 year to less than 2 years of experience in sales or a related field.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and prioritize tasks effectively.
  • Reliability and dependability.
  • Judgement and problem-solving skills.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • 35 to 40 hours of work per week.
  • English language as the primary work language.