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Server - Food and Beverage Services

1 month ago

Nelson, Canada Gina's Gelato Full time
Job Summary

We are seeking a skilled Server to join our team at Gina's Gelato. As a Server, you will be responsible for providing exceptional customer service, preparing and serving food and beverages, and maintaining a clean and welcoming environment.

Responsibilities
  • Address customer complaints or concerns in a professional and courteous manner
  • Prepare and serve specialty food and beverages to customers
  • Describe menu items, including daily specials, to customers
  • Advise customers on menu selections and make recommendations
  • Balance cash and record sales accurately
  • Clear and clean tables, trays, and chairs
  • Greet patrons, present menus, and answer questions regarding food and beverages
  • Serve food and beverages in a timely and efficient manner
  • Provide exceptional customer service and ensure customer satisfaction
Requirements
  • No supervision responsibility
  • Ability to work in a fast-paced environment
  • Standing for extended periods
  • Ability to work under pressure
  • Ability to lift up to 23 kg (50 lbs)
What We Offer
  • Commission-based income
  • Variable or compressed work week
  • Support for newcomers and refugees, including diversity and cross-cultural training
  • Support for youths, including on-the-job training and awareness training
  • Support for Veterans, including flexible onboarding options
  • Support for Indigenous people, including cultural competency training
  • Support for mature workers, including phased re-entry options
  • Support for visible minorities, including anonymizing the hiring process