Restaurant Operations Manager
2 weeks ago
The Restaurant Operations Manager is responsible for overseeing the daily operations of our restaurant, ensuring that all tasks are completed efficiently and effectively.
Key Responsibilities- Determine Operational Procedures: Develop and implement operational procedures to ensure seamless service delivery.
- Conduct Performance Reviews: Evaluate team performance, provide feedback, and coach staff to improve their skills.
- Inventory Management: Organize and maintain inventory levels to minimize waste and maximize profitability.
- Health and Safety: Ensure compliance with health and safety regulations, maintaining a safe working environment for employees and customers.
- Supplier Negotiations: Negotiate arrangements with suppliers for food, beverages, and other essential supplies.
- Marketing Strategy: Participate in marketing plans and implementation to drive sales and revenue growth.
- Team Leadership: Lead and instruct individuals to achieve team goals and objectives.
- Customer Service: Provide exceptional customer service, addressing complaints or concerns promptly and professionally.
- Operations Planning: Plan, organize, direct, control, and evaluate daily operations to optimize efficiency and productivity.
- Fast-Paced Environment: Work in a fast-paced environment, adapting to changing situations quickly.
- Pressure Management: Manage work under pressure, prioritizing tasks to meet deadlines.
- Attention to Detail: Maintain attention to detail, ensuring accuracy in all tasks and responsibilities.
- Accuracy: Demonstrate accuracy in all aspects of work, minimizing errors and mistakes.
- Client Focus: Prioritize customer needs, providing exceptional service and support.
- Dependability: Demonstrate dependability, following through on commitments and responsibilities.
- Flexibility: Adapt to changing situations, being flexible in response to new challenges and opportunities.
- Organization: Maintain organization, managing multiple tasks and responsibilities efficiently.
- Reliability: Demonstrate reliability, consistently meeting expectations and delivering results.
- Team Player: Collaborate with colleagues, contributing to a positive and productive team environment.
- Work Term: Full-time, 35 hours per week.
- Work Language: English.
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